Key Account Business Partner
6 days ago
The Key Account Coordinator role at M-D Building Products, Inc. is a critical position that requires a high level of attention to detail, strong problem-solving skills, and effective multitasking abilities. As a Key Account Coordinator, you will be responsible for the comprehensive management of the Home Depot account, ensuring excellent service delivery and operational efficiency in managing orders, customer service inquiries, and inventory.
Key Responsibilities:- Main Point of Contact: Serve as the primary point of contact for key accounts, addressing client queries and concerns promptly and professionally.
- Account Management: Coordinate with internal teams to ensure timely delivery of products and services, monitor account performance, and identify opportunities for growth.
- Reporting and Analysis: Prepare and deliver regular account status reports, processing orders and other related paperwork, and tracking invoices.
- Client Relationship Management: Foster strong relationships with key clients, ensuring their needs are met and exceeded.
- Experience: Proven experience in account management within a retail or distribution environment.
- Skills: Excellent organizational, multi-tasking, interpersonal, and communication skills, proficiency in IT systems, including ERP software and Microsoft Office, strong analytical skills, and attention to detail.
This role involves frequent interactions with internal teams and external partners, requiring high levels of professionalism, customer service, and problem-solving capabilities.
Benefits:M-D Building Products, Inc. offers a comprehensive benefits package, including medical, dental, vision, on-site clinic, voluntary life insurance, lab card program, group term life & AD&D, flexible spending accounts, dependent care flexible spending account, short-term and long-term disability, 401(K) with company match, paid time off, tuition reimbursement, education & development, mental wellness (employee assistance program), and voluntary benefits including accident, critical illness, and hospital indemnity insurance.
M-D Building Products, Inc. is an equal employment opportunity employer, committed to providing a diverse and inclusive work environment.
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