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Key Account Manager
2 months ago
Job Summary:
The Key Account Coordinator is responsible for the comprehensive management of the Home Depot account. This role demands high attention to detail, strong problem-solving skills, and effective multitasking abilities. The Key Account Coordinator will oversee daily operations, weekly and monthly reporting, ad hoc requests, and project-based initiatives, ensuring excellent service delivery and operational efficiency in managing orders, customer service inquiries, and inventory.
Key Responsibilities:
- Client Relationship Management: Serve as the main point of contact for key accounts, addressing client queries and concerns promptly and professionally.
- Operational Management: Coordinate with internal teams to ensure timely delivery of products and services, monitor account performance, and identify opportunities for growth.
- Reporting and Analysis: Prepare and deliver regular account status reports, process orders and other related paperwork, and track invoices.
Qualifications:
- Experience: Proven experience in account management within a retail or distribution environment.
- Skills: Excellent organizational, multi-tasking, interpersonal, and communication skills, proficiency in IT systems, including ERP software and Microsoft Office, strong analytical skills, and attention to detail.
Work Environment:
This role involves frequent interactions with internal teams and external partners, requiring high levels of professionalism, customer service, and problem-solving capabilities.
Benefits:
M-D Building Products, Inc. offers a comprehensive benefits package, including medical, dental, vision, on-site clinic, voluntary life insurance, lab card program, group term life & AD&D, flexible spending accounts, dependent care flexible spending account, short-term and long-term disability, 401(K) with company match, paid time off, tuition reimbursement, education & development, mental wellness (employee assistance program), and voluntary benefits including accident, critical illness, and hospital indemnity insurance.
Equal Employment Opportunity:
M-D Building Products, Inc. provides equal employment opportunities for all current employees and applicants, adhering to a policy of non-discrimination based on race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics, or any other basis prohibited by law.
