Front Desk Ambassador
5 days ago
Job Summary:
The Front Desk Ambassador serves as an ambassador for Sonata Coconut Creek, an AgeWell Solvere Living managed community. This role executes receptionist and other responsibilities to assist in the administration of the community.
Key Responsibilities:
- Provides a positive first impression to all who enter the community
- Answers and screens all incoming calls in a courteous and professional manner, routing calls and taking messages as appropriate
- Greets all visitors in a friendly, courteous, and professional manner
- Screens and requires visitors to "sign in" at the reception desk
- Notifies residents of visitors
- Instructs resident's visitor according to resident's instructions
- Receives and processes incoming mail
- Accepts all outgoing mail/packages
- Types, copies, orders, and maintains inventory of office supplies, performing other clerical duties as assigned
- Maintains and updates Emergency Phone Number Log and keeps log at front desk
- Maintains and updates emergency contact information on each resident and keeps information at front desk
- Assists managers with various clerical responsibilities
- Pages staff as necessary
- Takes RSVPs for special functions, as necessary
- Oversees sign-up for scheduled transportation
- Hands out maintenance requests forms and passes them onto Environmental Services Director
- Performs other duties as necessary, to include light housekeeping duties
Requirements:
- High School Diploma required
- Must possess a high degree of interpersonal relations skills and ability to relate to a variety of people and personalities
- Requires considerable initiative and judgment
- Must have word-processing and clerical skills
- Must be able to work flexible hours and participate in holiday activities
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