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Front Desk Associate

2 months ago


Pompano Beach, Florida, United States Crunch Fitness - CR Holdings Full time
Job Overview

Crunch Fitness - CR Holdings is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for all.

Key Responsibilities
  • Provide exceptional customer service to members and guests, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage front desk operations, including checking in members, processing payments, and handling customer transactions.
  • Assist with sales and marketing efforts, promoting Crunch Fitness services and products to members and guests.
  • Maintain a clean and organized front desk area, ensuring a welcoming and professional environment for members and guests.
  • Collaborate with other team members to achieve sales and customer service goals.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and credit transactions.
Benefits
  • Competitive hourly rate.
  • Opportunities for career advancement and professional growth.
  • Free Crunch Fitness membership.
  • Discounted personal training sessions.
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
About Crunch Fitness - CR Holdings

Crunch Fitness - CR Holdings is a leading franchisee of Crunch Fitness, with a rapidly expanding club footprint throughout Florida, Georgia, North Carolina, Texas, and Tennessee. We are committed to providing a comprehensive fitness offering and affordable price point to our members, while fostering a positive and inclusive work environment for our team members.

We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.