Front Door Ambassador

5 days ago


West Palm Beach, Florida, United States BJ's Wholesale Club Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Front Door Ambassador at BJ's Wholesale Club. As a Front Door Ambassador, you will be the first point of contact for our members and will be responsible for providing exceptional customer service, ensuring a safe and positive environment, and maintaining the overall appearance of our club.

Key Responsibilities
  • Customer Service: Deliver exceptional customer service to members, responding to their needs and concerns in a prompt, friendly, and professional manner.
  • Merchandise Protection: Maintain and exhibit a clear understanding of merchandise protection procedures and shrink alert protocols, ensuring the security of our products and preventing theft.
  • Club Appearance: Ensure the overall appearance of the club is maintained, including the cleanliness and organization of the front entrance, parking areas, and surrounding areas.
  • Team Collaboration: Work collaboratively with other team members to achieve common goals and objectives, maintaining a positive and inclusive work environment.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, responding to changing situations and priorities as needed.
Requirements
  • Strong Communication Skills: Possess excellent communication and interpersonal skills, able to effectively interact with members, team members, and management.
  • Attention to Detail: Demonstrate attention to detail and a commitment to accuracy, ensuring that tasks are completed to a high standard.
  • Basic Math Skills: Possess basic math skills, including the ability to accurately handle cash and operate a point-of-sale system.
  • Ability to Work in a Fast-Paced Environment: Be able to work in a fast-paced environment, responding to changing situations and priorities as needed.
What We Offer
  • Competitive Compensation: Receive a competitive hourly rate, with opportunities for advancement and professional growth.
  • Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with company match.
  • Opportunities for Advancement: Have opportunities for advancement and professional growth, with a clear path for career development.


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