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Banking Center Relationship Manager

2 months ago

New York, New York, United States Webster Bank Full time
About the Role

At Webster Bank, we're committed to putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals. As a leading commercial bank, we're passionate about serving our clients and supporting our communities.

Key Responsibilities
  • Provide exceptional customer service and respond to customer needs in a timely and accurate manner.
  • Evaluate customer needs and offer appropriate financial products and services to build and deepen relationships.
  • Perform routine transactions, such as deposits, withdrawals, and loan payments, as needed.
  • Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center growth and profitability objectives.
  • Meet/exceed individual and team goals in sales, service, and operations.
  • Maintain compliance with Federal and State regulations, as well as bank policies and procedures.
  • Assist with supervision of banking center colleagues, offering coaching support and acting as a role model.
Requirements
  • High school diploma/GED required; Associate's or Bachelor's degree preferred.
  • 2-4 years customer sales/service experience with 1-2 years supervisory experience preferred.
  • Working knowledge of all products and services.
  • Strong customer service skills and ability to support teamwork.
  • Ability to work a flexible and/or rotating schedule, including Saturdays, Sundays, and extended hours.
What We Offer

As a Banking Center Relationship Manager at Webster Bank, you'll have the opportunity to expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work. The estimated salary range for this position is $21.50 to $26.00 USD an hour, with eligibility for incentive compensation.