Facility Maintenance Supervisor

2 weeks ago

Riverside, California, United States Dematic Full time

Company Overview:

Dematic stands as a premier provider of integrated automated solutions, software, and services aimed at enhancing supply chain efficiency. With a workforce of over 7,000 adept logistics experts, Dematic caters to a diverse clientele worldwide, supported by engineering hubs and manufacturing sites across the globe. As a member of the KION Group, Dematic has successfully implemented more than 6,000 integrated systems for businesses of all sizes across various sectors.

Headquartered in Atlanta, Georgia, Dematic is part of the KION Group, a global frontrunner in industrial trucks, associated services, and supply chain innovations. Operating in over 100 countries, the KION Group excels in designing, constructing, and maintaining logistics solutions that streamline material and information flow within manufacturing plants, warehouses, and distribution centers. The company is recognized as the largest industrial truck manufacturer in Europe and ranks as the second-largest forklift producer globally, in addition to being a leading warehouse automation provider.

The Role:

Dematic Corp. is seeking a Facility Maintenance Supervisor to join our team.

Minimum Qualifications and Responsibilities:

  • Proficient in electromechanical systems and troubleshooting with PLC controls, servos, and other discrete electrical components.
  • A minimum of five years of maintenance experience with electromechanical equipment is preferred.
  • Ability to connect a maintenance PC to a PLC, navigate the PLC program to troubleshoot complex control failures, and implement minor code adjustments under engineering guidance.

Key Responsibilities Include:

> Addressing and resolving intricate customer complaints effectively.
> Continuously monitoring customer satisfaction levels and implementing corrective measures as necessary.
> Modifying or developing programs to enhance productivity and quality.

> Defining workflows, job roles, and reporting structures to achieve optimal effectiveness.
> Making decisions that can significantly impact business operations.
> Potentially developing departmental budgets and strategic plans for the functional area.
> Evaluating and suggesting improvements in methods or procedures within the area of responsibility.
> Identifying resource requirements and justifying them.
> Troubleshooting and resolving complex issues.
> Recommending organizational structures and supervisory relationships for the segment of the company.
> Ensuring the overall success of functions or projects.
> Providing customer service guidance and complex support for products and their programs.
> Coordinating with other internal departments to fulfill customer needs.
> Capable of creating reports and communication materials to track performance issues and demonstrate ongoing improvements in maintenance and operations of material handling equipment.

> Engaging in standard professional-level work that typically involves processing and interpreting complex, less clearly defined issues. Identifying and resolving readily identifiable, clearly defined problems.
> Successfully defining workflows, job roles, and reporting structures to achieve optimal effectiveness. Decisions made can have a moderate to high impact on business operations.
> May recommend or determine organizational structures and supervisory relationships for the segment of the company.
> Capable of assuming the responsibilities of the site manager in their absence.

What We Are Looking For:
Education:
Typically requires a Bachelor's Degree or advanced degree.

Knowledge and Experience:
> Demonstrates and applies comprehensive knowledge of concepts, practices, and procedures relevant to managed work groups and their support of related operations.
> Shows understanding and application of supervisory techniques for work direction, motivation, performance management, and disciplinary actions.

Typically possesses 5-8 years of successful experience in a directly related field, demonstrating the Key Responsibilities and Knowledge outlined above.

Direction of Others:
Typically oversees non-exempt administrative or technical employees and/or lower-level exempt employees.

Key Working Relationships:

Primarily involves intra-organizational contacts and external interactions.

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