Hospitality Support Team Member

7 days ago


Highland, California, United States San Manuel Band of Mission Indians Full time
Job Summary

The Bar Back provides critical support to our bartending team, enabling them to deliver exceptional guest service. This role involves partnering with team members to maintain operational efficiency, ensuring bars are fully stocked, and providing a clean and welcoming environment for our patrons.

Key Responsibilities
  • Stock Management: Maintain bar stations with adequate supplies, including ice, mixes, garnishes, and other essentials. Cover other bars when colleagues are on break.
  • Housekeeping: Empty trash as needed, keep bar surfaces clean, and wipe down equipment to prevent condensation buildup.
  • Customer Service: Assist bartenders in greeting new guests, taking drink orders, and serving beverages during peak periods.
  • Safety and Security: Maintain a safe working environment by washing hands frequently, lifting with legs, and wearing slip-resistant shoes.
  • Team Collaboration: Work closely with bartenders and other team members to ensure seamless service delivery.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Minimum three months of related experience or training required.
  • Age: Must be at least 21 years old.
  • Personality and Skills: Warm, inviting, and engaging personality; excellent customer service and communication skills.
Certifications and Licenses
  • Gaming License: May be required to obtain and maintain a gaming license at the discretion of the San Manuel Tribal Gaming Commission.
  • Food Handler's Card: Must obtain and maintain a current Food Handler's Card within 90 days of employment.
  • T.I.P.S Certification: Will be required to obtain and maintain T.I.P.S Certification upon employment.

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