Customer Service Liaison

3 days ago


Olathe, Kansas, United States State Farm Insurance Full time
Customer Service Representative

As a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes, claims, and payments accurately and efficiently, while maintaining customer records and updating information as necessary.

Key Responsibilities:
  • Assist customers with their insurance needs
  • Provide exceptional customer service
  • Process policy changes, claims, and payments
  • Maintain customer records
  • Collaborate with team members
  • Promote and cross-sell insurance products and services
  • Handle escalated customer complaints and concerns
  • Stay updated on insurance policies, regulations, and industry trends

We are seeking a highly motivated and customer-focused individual to join our team. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding career opportunity, please apply.



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