Customer Service Representative
4 days ago
The Kansas City Standard is seeking a highly motivated and enthusiastic Entry Level Sales and Customer Service Professional to join our team. As a key member of our sales and customer service department, you will play a vital role in supporting both our customers and sales teams.
Key Responsibilities:
- Provide exceptional customer service to prospective and existing business customers, addressing inquiries and providing accurate information about our clients' products and services.
- Engage with customers to drive new enrollment and increase sales, utilizing CRM software to track progress and update information.
- Collaborate with the sales team to identify potential leads and provide follow-up communication, ensuring a seamless customer experience from initial inquiry to successful enrollment.
- Maintain a comprehensive understanding of our clients' services, pricing, and offerings to effectively address client questions and concerns.
Requirements:
- High school diploma or equivalent; college degree is a plus.
- No prior experience required; training will be provided.
- Strong interpersonal skills and the ability to build rapport with a diverse range of clients.
- Excellent verbal and written communication skills.
- Enthusiastic and positive attitude, with a genuine passion for providing outstanding customer service.
- Detail-oriented and organized, capable of managing multiple tasks and priorities effectively.
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