Customer Service Representative

5 days ago


Olathe, Kansas, United States Capfed Full time

Job Summary

Capfed is seeking a highly motivated and customer-focused Customer Service Associate to join our team. As a key member of our branch, you will provide exceptional service to our customers, ensuring a positive experience and building long-term relationships.

Key Responsibilities

  • Provide friendly and courteous service to customers, addressing their financial needs and goals.
  • Process customer transactions, including deposits, withdrawals, and transfers.
  • Identify customer needs and suggest banking products and services to meet their solutions.
  • Count cash and balance a drawer, maintaining accurate records and ensuring security.
  • Support customers with their banking needs, providing guidance and assistance as needed.

Requirements

  • High school diploma or equivalent required.
  • At least six months of customer service experience, with cash handling preferred.
  • Strong attention to detail and ability to work in a fast-paced environment.

What We Offer

  • A career with opportunities for growth and development.
  • Competitive starting pay and comprehensive benefits package.
  • Personal Time Off (PTO) and paid holidays.
  • Training and resources to support your success.

Capfed is an Equal Opportunity Employer



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