Account Liaison

2 months ago


Olathe, Kansas, United States DH Pace Full time
Job Summary

DH Pace Company, Inc. is seeking a highly organized and detail-oriented Account Liaison to join our Nationwide Service Team. As the primary point of contact for our clients, you will be responsible for managing client relationships, communicating job updates, and ensuring seamless project execution.

Key Responsibilities
  • Client Communication: Develop and maintain strong relationships with clients through regular communication, ensuring their needs are met and expectations are exceeded.
  • Job Management: Oversee the entire job lifecycle, from initial contact to project completion, ensuring timely and accurate communication with clients and internal teams.
  • Problem-Solving: Utilize strong analytical and problem-solving skills to resolve client issues and concerns in a professional and timely manner.
  • Team Collaboration: Work closely with internal employees and subcontractors to collect quotes, manage job orders, and negotiate relationships with material manufacturers.
  • Account Growth: Identify opportunities for account growth and development, working closely with the sales team to implement strategies and achieve goals.
Requirements
  • Education: Bachelor's degree in a related field, such as business administration or communications.
  • Experience: 1+ year of experience in a client-facing role, preferably in a service-based industry.
  • Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and prioritize multiple tasks.
  • Software: Proficiency in Microsoft Office programs, including Word, Excel, and Outlook.
Why DH Pace?

DH Pace Company, Inc. is a leading provider of door and door-related products, with a strong reputation for excellent customer service and quality products. As a member of our team, you will have the opportunity to work with a dynamic and collaborative group of professionals, with a focus on career growth and development.



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