Customer Service Representative

1 month ago


Olathe, Kansas, United States Culligan Midwest Full time
Job Opportunity

Culligan Midwest is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for handling a high volume of inbound calls, providing exceptional customer service, and performing administrative duties.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Perform administrative tasks, including data entry, payment processing, and scheduling service appointments
  • Utilize knowledge of customer service processes and procedures to provide excellent service
  • Work collaboratively with the sales team to identify and pursue new business opportunities
Requirements:
  • High school diploma or equivalent
  • Previous customer service experience
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Knowledge of MS Office applications, including Word, Excel, and Outlook
What We Offer:
  • Competitive hourly rate
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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