Senior Account Manager

6 days ago


Elko, Nevada, United States Komatsu Full time
Job Overview

We are seeking a highly motivated and experienced Senior Account Manager with a strong background in the mining industry to join our team at Komatsu.

Key Responsibilities
  • Develop and maintain strong relationships with mining clients, serving as their primary point of contact.
  • Understand clients' mining operations, challenges, and objectives to provide tailored solutions and maximize value.
  • Proactively identify opportunities to upsell or cross-sell products and services relevant to the mining industry to existing clients.
  • Collaborate with internal teams to address client needs and deliver on commitments specific to the mining sector.
  • Communicate effectively with mining clients to provide updates on projects, resolve issues related to equipment, supplies, or services, and gather feedback on performance.
  • Prepare and deliver regular reports and presentations to mining clients, highlighting key metrics such as production efficiency, cost savings, and safety improvements.
  • Stay informed about industry trends, technological advancements, and regulatory changes in the mining sector to identify opportunities for growth and innovation.
  • Manage contract negotiations and renewals with mining clients, ensuring favorable terms for both the client and the company.
  • Track and analyze key account metrics specific to the mining industry, such as uptime, equipment reliability, and environmental compliance.
  • Provide exceptional customer service and support to mining clients, striving to exceed their expectations and maintain long-term partnerships.
Qualifications/Requirements
  • Bachelor's degree in business administration, mining engineering, or a related field.
  • 5 years experience within the mining industry, with most recent experiences being in a field/shop/services role, with a track record of meeting or exceeding targets.
  • Preferred Qualification: 5 years experience in account management or sales within the mining industry, with a track record of meeting or exceeding targets.
Additional Information

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


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