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Bilingual Training Specialist
2 months ago
We are seeking a highly skilled and bilingual individual to join our team as a Bilingual Trainer. As a key member of our organization, you will be responsible for developing, scheduling, and delivering high-quality MLS training courses in both English and Spanish.
Key Responsibilities:- Develop and maintain accurate and up-to-date MLS training schedules, including input into our Association AMS system.
- Conduct training courses in various formats, including in-person, podcast, and webinar, at multiple locations in North Texas.
- Provide technical support to MLS subscribers, responding to inquiries, interpreting MLS rules and regulations, and resolving issues.
- Assist members with registration and cancellation for MLS classes via our Association AMS system or online Member portal.
- Coordinate with our Senior MLS Instructor to develop newsletter articles and blogs, and promote MLS products and services.
- Associate's Degree or equivalent, or six months to one-year related experience and/or training.
- Proficiency in Microsoft Office and Internet Software.
- Bilingual in English and Spanish, with excellent grammar, spelling, and speaking skills.
- Strong organizational skills, with ability to manage priorities and workflow.
- Excellent customer service skills, with ability to communicate effectively with people at all levels.
- Communication: delivers presentations, has good listening skills.
- Customer Service: responds to requests for service or assistance, works well with customers.
- Innovation: creative, offers new ideas, risk taker.
- Interpersonal Skills: builds strong relationships, works well with others.
This is a full-time position, with occasional travel required to conduct training courses. The employee must be able to legally work in the United States without sponsorship.