Technical Training Specialist

2 days ago

Arlington, Virginia, United States ManTech Full time
Secure Our Nation, Ignite Your Future

ManTech is seeking a motivated and customer-oriented Training Specialist to join our team in Arlington, Virginia.

Key Responsibilities:
  • Develop and deliver IT-related training programs to enable government agency personnel to use information technologies and systems more productively.
  • Conduct training needs analysis and peer review of training materials for accuracy.
  • Maintain policy and standards for training throughout the development process.
  • Ensure training content is accurate based on outside feedback and monitor training changes and updates for dissemination and implementation.
  • Prepare training documentation, analyze existing training materials, and make recommendations to update training processes to satisfy customer objectives.
  • Coordinate training activities according to training program and manage multiple training projects simultaneously.
  • Use independent decision-making to design and develop training materials, reference materials, presentation materials, and job aids.
  • Prepare student materials, ensure all training materials are clear, concise, instructionally sound, and directly support learning objectives, and ensure materials are 508 compliant.
  • Monitor training tasks in support of the goals of the Contractor Program Manager and the government sponsor(s) using standard training standards and software.
  • Provide input to the Training Manager and the Contractor Program Manager on areas of continuous improvement.
Requirements:
  • 5+ years of experience in Information Technology.
  • Bachelor's degree in business, education, information technology, or information technology certifications (MS-MCT, CompTIA CTT+, Agile, etc.).
  • Excellent written and verbal communication skills.
  • Knowledge of Instructional Systems Design.
  • Demonstrated initiative, sound judgment, and effective decision-making.
  • Possess thorough knowledge of appropriate hardware and software (e.g., PCs, Microsoft Windows, MS Office).
  • Must be able to travel at least 5% domestically and internationally.
  • Experience using Microsoft 365 productivity tools.
Preferred Qualifications:
  • Experience with hotkeys and hotstrings.
  • Experience with Agile development methodologies.
  • Experience with multimedia development tools (Adobe Captivate, Articulate, Camtasia, etc.).
  • Experience with webinar software (Webex, MS Teams, Zoom, etc.).
  • Experience with applications such as ServiceNow and Salesforce.
  • Prior technical training experience.
Clearance Requirements:
  • Must be a US Citizen and able to obtain and maintain a Secret clearance.
Physical Requirements:
  • Must be able to deliver clear and effective communication both verbally and non-verbally to deliver updates, briefings, or interface with coworkers, leadership, and customers.
  • Must be able to work in an office environment and be able to freely move within this space to utilize office equipment and interface with coworkers and customers.
  • Must be able to effectively use IT peripherals such as laptops, desktops, printers, fax machines, etc.
  • Must be able to deliver presentations as needed.
  • Must be able to review, decipher, and understand program manuals, IT service requests, work orders, etc.

ManTech International Corporation, as well as its subsidiaries, proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access as a result of your disability. To request an accommodation please click and provide your name and contact information.

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