Front Desk Associate

7 days ago


Opelika, Alabama, United States Pchresorts Full time

**Job Summary**

We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Pchresorts. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

**Key Responsibilities**

  • Check guests into and out of the hotel, ensuring accurate and efficient processing of room assignments and payments.
  • Post charges to guestrooms, verify credit card information, and balance the bank at the end of each shift.
  • Distribute information to guests in a timely manner, including room keys, maps, and other relevant materials.
  • Assist in resolving guest questions and concerns, providing prompt and professional service.
  • Collaborate with other departments to ensure seamless communication and a high level of guest satisfaction.

**Requirements**

  • High School diploma or equivalent required.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Basic math skills and accuracy with handling cash and credit transactions.

**What We Offer**

Pchresorts is an equal opportunity employer and offers a competitive salary and benefits package to our team members. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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