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Front Desk Associate

2 months ago

Opelika, Alabama, United States Pchresorts Full time

**Job Summary**

We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Pchresorts. As a Front Desk Clerk, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.

**Key Responsibilities**

  • Check guests into and out of the hotel, ensuring accurate and efficient processing of transactions.
  • Post charges to guestrooms, verify credit cards, and balance the bank at the end of each shift.
  • Distribute information to guests in a timely manner, including room assignments, amenities, and services.
  • Assist in resolving guest questions and concerns, providing a high level of customer satisfaction.

**Requirements**

  • High school diploma or equivalent required.
  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and multitask with ease.

**What We Offer**

Pchresorts is an equal opportunity employer and offers a competitive salary and benefits package to our employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.