Vehicle Service Consultant

2 weeks ago


Naples, Florida, United States Germain Lexus of Naples Full time

Germain Lexus of Naples

Vehicle Service Consultant

Naples, FL

Full-Time

$70000 based on experience

Germain Provides:

  • Comprehensive Medical, Dental, and Vision Coverage
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Company Holidays
  • Team Building Events and Activities
  • Continuous Professional Training
  • Employee Discounts
  • Welcoming and Inclusive Work Environment
  • Opportunities for Career Advancement
  • Competitive and Customizable Compensation Packages
  • Closed on Sundays to promote work-life balance
As a Vehicle Service Consultant, you will take charge of the customer’s journey in the service area, serving as the initial contact for clients regarding their vehicle’s condition, repairs, and diagnostics. You will be knowledgeable about product offerings, inventory requirements, technician scheduling, and customer relations.

Key Responsibilities:
  • Manage service inquiries, schedule and confirm appointments
  • Create repair orders
  • Facilitate communication between technicians and clients
  • Guide clients through the service experience
  • Coordinate with team members for loaner vehicle availability, warranty processing, and disclosures
Required Qualifications:
  • Minimum of 2 years of relevant experience
  • Proven track record of high customer satisfaction
  • Organized and approachable demeanor
  • Excellent communication skills with clients
  • Professional appearance
  • Team player with self-motivation
  • Able to work independently
  • Valid driving record
At Germain, we are dedicated to attracting, developing, and retaining exceptional talent to provide an outstanding experience that fosters loyalty, one customer at a time.

We are an equal opportunity employer and do not tolerate discrimination or harassment based on any protected characteristic.



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