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HVAC Comfort Solutions Consultant
2 months ago
One Hour Heating & Air Conditioning, a distinguished affiliate of Authority Brands Inc., is recognized as the leading expert in heating and cooling solutions in the Naples region. We are currently seeking an HVAC Home Comfort Advisor (HCA) to perform in-home sales consultations centered on HVAC systems, comfort enhancements, and energy efficiency.
The HCA will evaluate the needs of homeowners, formulate and present proposals for HVAC upgrades or replacements, secure sales, process orders, and collaborate with team members to guarantee customer satisfaction. This role involves engaging with both new and existing clients to navigate the sales process while discussing equipment and financing alternatives.
Key Responsibilities:- Identify and engage with potential customers, both non-contract and existing, to promote awareness of our service offerings.
- Prepare detailed estimates for contracts and proposals.
- Follow up on sales leads from various sources, including self-generated leads.
- Manage multiple sales opportunities, focusing on service agreements and new equipment sales.
- Sell, renew, and expand service agreements for both new and existing customers.
- Maintain a closing ratio of 70% or higher on generated leads and 50% or higher on marketed leads.
- Be readily accessible by phone to clients.
- Exhibit technical expertise and maintain a high level of credibility with clients.
- Recommend tailored solutions that align with customer objectives and highlight competitive advantages.
- Influence service strategies positively and credibly with homeowners.
- Develop and present proposals and contracts for residential service agreements.
- Effectively negotiate value, address objections, and close sales.
- Maintain a courteous and professional demeanor with all customers and colleagues.
- High School Diploma or GED required.
- Associate degree in a related field is preferred.
- A minimum of 3 years of experience in in-home sales.
- Proven success in the HVAC industry with a solid understanding of local market dynamics.
- Familiarity with HVAC concepts, practices, and tools.
- Exceptional relationship-building skills, customer-focused, and disciplined.
- Strong needs-based sales skills and a commitment to excellence.
- Experience in in-home service agreement sales and estimating.
- Excellent negotiation and influencing abilities.
- Effective communication and presentation skills.
- Proficient in Microsoft Word and Excel.
We provide an excellent benefits package, including a 401K with company matching, a company vehicle, comprehensive training, opportunities for advancement, and significant earning potential. Authority Brands Inc. conducts drug screenings and background checks on candidates who accept employment offers.
Authority Brands Inc. is an Equal Opportunity Employer.
