Beauty Salon Operations Leader
2 weeks ago
Exciting Opportunity for a Beauty Salon Operations Leader at Twiggs Salon
Twiggs Salon, a celebrated establishment in the beauty industry, is seeking a dedicated Beauty Salon Operations Leader to enhance our dynamic team. With a legacy of over twenty years in delivering outstanding beauty services, we are committed to offering individualized care that empowers our clients to express their unique beauty and identity.
About Us:
At Twiggs Salon, we prioritize exceptional beauty experiences that focus on client satisfaction. Our talented team of stylists is adept at understanding and fulfilling each client's specific desires and needs with accuracy and attention.
Position Overview:
The Beauty Salon Operations Leader will be instrumental in managing daily operations, supervising staff, and ensuring exemplary customer service. This role involves collaborating with the salon team to achieve financial goals while upholding high standards of quality and service. We welcome candidates who are committed to excellence and teamwork, whether seeking full-time or part-time roles.
Key Responsibilities:
Operational Oversight:
- Manage daily salon operations effectively.
- Ensure a tidy, organized, and well-maintained salon space.
- Oversee inventory management and handle administrative tasks proficiently.
Team Leadership:
- Recruit, train, and guide salon personnel.
- Conduct performance assessments and create effective work schedules.
- Promote a supportive work atmosphere for all team members.
Client Relations:
- Deliver outstanding customer service to every client.
- Address client inquiries and concerns with professionalism and urgency.
- Maintain a high level of client satisfaction consistently.
Marketing and Sales:
- Devise marketing initiatives to attract and retain clientele.
- Coordinate promotional activities and support digital marketing efforts.
- Encourage team involvement in outreach through social media.
Financial Oversight:
- Track salon budgets and expenditures.
- Meet sales objectives and prepare financial documentation.
- Evaluate performance metrics for ongoing enhancement.
Qualifications:
- Demonstrated experience as a Salon Manager or in a comparable role within the beauty sector.
- Exceptional leadership and communication abilities.
- Familiarity with salon management software and Microsoft Office Suite.
- Awareness of current trends and techniques in the beauty industry.
- High school diploma or equivalent; a degree in business management or cosmetology is advantageous.
Benefits:
- Paid time off.
- Employee discounts on retail products.
- Complimentary hair services.
- Annual bonus based on performance and goal achievement.
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