Program Manager West Metro

1 month ago

Wayzata, United States Hammer & NER Full time
Job DescriptionJob DescriptionDescription:

Position: Program Manager

Department: Program Services

Grade Range/Job Status: Full-time, Non-exempt (hourly)

Reporting Relationship: Program Director

Supervisory Responsibilities: Direct Support Professional and Lead Direct Support Professional

Typical Schedule: Primarily M-F. Must be willing and able to work flexible hours/days including evenings, weekends, and overnights.

Position Summary

The Program Manager directs the daily operations in a community-based residential program for adults with intellectual and developmental disabilities (and may include individuals with complex medical and behavioral support needs). Responsible for overseeing the medical, financial, social, and emotional needs of individuals served as well as day-to-day operations of the residential program. Supervises direct care staff (Direct Support Professional and Lead Direct Support Professional) and ensures that services and activities comply with licensing regulations and with Hammer & NER’s policies and person-centered philosophy, exercising good judgement to adapt and apply the guidelines to specific situations. All employees are expected to center, model and champion Hammer & NER’s core values: Person-Centered, Relational, Opportunistic and Stewardship in order to provide people with intellectual and other disabilities, the opportunity to live life to its fullest.

Primary Duties and Responsibilities

  1. Leadership and Supervision
  • Provide supervisory oversight, technical guidance and advice to staff.
  • Select staff, assign, and review work, schedule shifts and confirm payroll hours, working unfilled shifts if necessary.
  • Complete performance reviews and provide feedback to staff; take appropriate action as warranted by performance.
  • Ensure that current and new personnel complete training; provide orientation according to Hammer & NER practices.
  • Conduct staff meetings: review plans and reports to ensure quality.
  • Respond to emergencies and report accidents and injuries.
  • Demonstrate teamwork, cooperation and effective working relationships with individuals served, families, coworkers, supervisors, program team, professionals, and others to facilitate quality services and a positive organization reputation. Respond to any complaints or incident reports promptly.
  • Lead and provide services and activities that comply with licensing regulations and with Hammer & NER’s policies and person-centered philosophy, exercising good judgement to adapt and apply the guidelines to specific situations. Provide advocacy to protect people’s civil and legal rights. Encourage choice and independence whenever possible, fostering a positive, encouraging environment.
  1. Program Support and Administration
  • Plan, implement and evaluate the programs, services and activities provided in the program. Facilitate the interdisciplinary team in developing plans to meet the individuals’ needs.
  • As needed work direct care shifts, assisting with all areas of the individuals’ programs including, but not limited to personal cares, medication administration, daily household chores, use of personal finances and support in the community.
  • Safely drive a Hammer & NER-owned vehicle, lift van or personal auto to activities and appointments around the Twin Cities and provide support for individuals’ participation in the community.
  • Ensure the program’s operations comply with regulations, health, and safety.
  • Maintain facility cleanliness, safety, and compliance.
  • Maintain operating budget, authorize expenses, and request necessary maintenance and repairs for the residence and vehicle(s).
  • Prepare the program for licensing inspections.
  • Use required technology to maintain daily, monthly, and annual required documentation as scheduled.
  1. Behavior Management
  • Train, manage and lead staff to handle difficult situations effectively. Resolve minor issues when possible and escalate to appropriate leader when necessary. Report all accidents, injuries and illnesses or complaints about care and follow procedures for any behavioral or medical emergencies. Follow the laws as a mandated reporter to protect vulnerable adults from abuse, neglect, and exploitation.

Essential Knowledge and Qualifications

  • Four-year college degree in social services or related field and one year of full-time experience in the field of developmental disabilities to manage an ICF-MR licensed program. Or a two- year college degree and two years of full-time experience in the field of developmental disabilities or 50 hours of education and training related to human services and disabilities and four years of full-time work experience with people with disabilities to manage a waiver program.
  • Prior supervisory experience preferred.
  • Excellent written and verbal communication skills including fluency in English and proficiency in Microsoft Office.
  • Frequently organizes multiple responsibilities at once, requiring time management, organizational and reporting skills, and proven ability to achieve assigned deadlines.
  • Available to work a flexible full-time schedule including some evenings, weekends, and overnights.
  • Requires a valid driver's license, personal auto and driving record that meets Hammer & NER’s insurance requirements.
  • Must receive a MN DHS Background study clearance.
  • Physical requirements include lifting to 40 pounds (such as lifting a wheelchair into a van), pushing, or pulling an individual in a wheelchair or while assisting with cares. Household chores and physical cares may include twisting/turning, kneeling/squatting, and assisting with pivot transfers. Frequent participation in repetitive activities including working several hours at a time with a keyboard and monitor and laptop computer.
  • Experience with and/or ability to learn to operate specialized medical or adaptive equipment, including lifting equipment.
  • Demonstrated ability to respond to hazardous situations, including infectious disease or aggression.
  • Experience, ability, and commitment to working with individuals and teams that are mixed across lines of difference such as race, gender-identity, sexual orientation, religion, ability, age, class, and immigrant status.



#INDLP

Requirements:


  • Program Manager West Metro

    2 days ago

    Wayzata, United States Hammer & NER Full time

    Job DescriptionJob DescriptionDescription:Position: Program ManagerDepartment: Program ServicesGrade Range/Job Status: Full-time, Non-exempt (hourly)Reporting Relationship: Program DirectorSupervisory Responsibilities: Direct Support Professional and Lead Direct Support ProfessionalTypical Schedule: Primarily M-F. Must be willing and able to work flexible...

  • Direct Support Professional West

    2 days ago

    Wayzata, United States Hammer & NER Full time

    Job DescriptionJob DescriptionDescription:Position Title: Direct Support Professional - West Metro Locations- Wayzata, New Hope, Plymouth, St Louis Park, Eden Prairie, Minnetonka, Golden Valley, Maple GroveDepartment: DSPJob Status: Non-Exempt-HourlyReporting Relationship: Program ManagerSupervisory Responsibilities: NoneTypical Schedule: will vary,...

  • Direct Support Professional West

    4 weeks ago

    Wayzata, United States Hammer & NER Full time

    Job DescriptionJob DescriptionDescription:Position Title: Direct Support Professional - West Metro Locations- Wayzata, New Hope, Plymouth, St Louis Park, Eden Prairie, Minnetonka, Golden Valley, Maple GroveDepartment: DSPJob Status: Non-Exempt-HourlyReporting Relationship: Program ManagerSupervisory Responsibilities: NoneTypical Schedule: will vary,...

  • Lead Direct Support Professional West Metro

    2 days ago

    Wayzata, United States Hammer & NER Full time

    Job DescriptionJob DescriptionDescription:Position Title: Lead Direct Support Professional -Department: ProgramGrade Range/Job Status: Full-time, Non-Exempt-HourlyReporting Relationship: Program ManagerSupervisory Responsibilities: Direct Support ProfessionalTypical Schedule: Must be willing and be able to work flexible hours/days, including evenings,...

  • Dental Nurse

    2 weeks ago

    Wayzata, United States Metro Dentalcare Full time

    $10,000 Sign on Incentive!Dental Hygienist Metro Dentalcare - Chanhassen is looking for a Dental Hygienist to join our team!Adding a New Doctor for our growing practice. We value collaboration, teamwork and providing the very best patient care each day. Full Time - We are open to 4 or 5 days a week schedule - early hours!Address:7806 Market BlvdChanhassen,...

  • Caregivers Needed

    1 month ago

    Wayzata, United States Visiting Angels Full time

    Visiting Angels is seeking caring and compassionate people to work as caregivers for our organization. Our caregivers provide one-on-one care to clients throughout the west metro. We are looking for individuals with high levels of patience, kindness and determination who are able to work independently. The Caregiver is responsible for the physical care and...

  • Direct Support Professional East Metro

    4 weeks ago

    Wayzata, United States Hammer & NER Full time

    Job DescriptionJob DescriptionDescription:Position Title: Direct Support Professional - East Metro Locations- Roseville, White Bear Lake, Maplewood, Woodbury, Oakdale, Hugo, North St Paul, Little Canada, St Anthony, ShoreviewDepartment: DSPJob Status: Non-Exempt-HourlyReporting Relationship: Program ManagerSupervisory Responsibilities: NoneTypical Schedule:...

  • Make a Living While Making a Difference

    3 months ago

    Wayzata, United States Visiting Angels Full time

    Visiting Angels - West Metro hires only the best caregivers. We look for commitment, compassion and reliability in our caregivers. If you are looking for a job that will make a positive impact and give a sense of purpose this is the job for you. Visiting Angels will provide the training as well as a supportive team behind the scenes making certain you are...

  • Lead Direct Support Professional East Metro

    2 days ago

    Wayzata, United States Hammer & NER Full time

    Job DescriptionJob DescriptionDescription:Position Title: Lead Direct Support Professional -Department: ProgramGrade Range/Job Status: Full-time, Non-Exempt-HourlyReporting Relationship: Program ManagerSupervisory Responsibilities: Direct Support ProfessionalTypical Schedule: Must be willing and be able to work flexible hours/days, including evenings,...

  • Lead Direct Support Professional East Metro

    4 weeks ago

    Wayzata, United States Hammer & NER Full time

    Job DescriptionJob DescriptionDescription:Position Title: Lead Direct Support Professional -Department: ProgramGrade Range/Job Status: Full-time, Non-Exempt-HourlyReporting Relationship: Program ManagerSupervisory Responsibilities: Direct Support ProfessionalTypical Schedule: Must be willing and be able to work flexible hours/days, including evenings,...

  • Lead Direct Support Professional East Metro

    1 week ago

    Wayzata, United States Hammer & NER Full time

    Job DescriptionJob DescriptionDescription:Position Title: Lead Direct Support Professional -Department: ProgramGrade Range/Job Status: Full-time, Non-Exempt-HourlyReporting Relationship: Program ManagerSupervisory Responsibilities: Direct Support ProfessionalTypical Schedule: Must be willing and be able to work flexible hours/days, including evenings,...

  • Residential Services Coordinator

    1 month ago

    Wayzata, United States Hammer Residences Full time

    Position Title: Residential Services CoordinatorDepartment: Program Grade Range/Job Status: Full Time/Exempt-Salaried Reporting Relationship: Chief Program Officer Supervisory Responsibilities: NA Typical Schedule: Primarily M-F Days. Must occasionally be willing and able to work flexible hours/days, including evenings and weekends, reflective of the...

  • Sales Consultant

    2 weeks ago

    Wayzata, United States Lakeside Decking Company Full time

    Job DescriptionJob DescriptionLakeside Decking is a premier deck builder in the west Minneapolis area. We specialize in PVC composite decking, aluminum railing, and much more. We offer full deck remodeling services, re-decking and re-railing, pergolas, screened in porches, outdoor kitchens, and various high-end outdoor living spaces. LSD is unique in the...

  • Sales Consultant

    1 week ago

    Wayzata, United States Lakeside Decking Company Full time

    Job DescriptionJob DescriptionLakeside Decking is a premier deck builder in the west Minneapolis area. We specialize in PVC composite decking, aluminum railing, and much more. We offer full deck remodeling services, re-decking and re-railing, pergolas, screened in porches, outdoor kitchens, and various high-end outdoor living spaces. LSD is unique in the...

  • Senior Wealth Manager

    5 days ago

    Wayzata, United States 360 Financial Full time

    Control your own destiny or someone else will! Remember that saying? Are you ready and willing to take control of your own destiny in a focused role in the financial services industry as a Senior Wealth Manager where you are compensated for meeting with clients and bringing new assets into the firm? Are you interested in the potential for equity ownership?...

  • Dental Assistant

    3 weeks ago

    Wayzata, United States American Dental Partners Full time

    Metro Dentalcare in Wayzata, MN is looking for a licensed Dental Assistant to join our team. Req ID: 89434 Supported Practice: Metro Dentalcare Category: Dental Assistant Location: 445 E Lake St, Wayzata, MN 55391 This is where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a...

  • Senior Wealth Manager

    2 weeks ago

    Wayzata, United States 360 Financial Full time

    Control your own destiny or someone else will! Remember that saying? Are you ready and willing to take control of your own destiny in a focused role in the financial services industry as a Senior Wealth Manager where you are compensated for meeting with clients and bringing new assets into the firm? Are you interested in the potential for equity ownership?...

  • Commercial Lines Account Manager

    1 month ago

    Wayzata, United States Arachas Group Full time

    Job DescriptionJob DescriptionAbout Us Founded in 1975, Arachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 44 states across the United States. At Arachas Group, we work as one to focus on the needs of our clients. We have been providing...

  • Commercial Lines Account Manager

    1 day ago

    Wayzata, United States Arachas Group Full time

    Job DescriptionJob DescriptionAbout Us Founded in 1975, Arachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 44 states across the United States. At Arachas Group, we work as one to focus on the needs of our clients. We have been providing...

  • Dental Assistant

    4 weeks ago

    Wayzata, United States American Dental Partners Full time

    Metro Dentalcare in Wayzata, MN is looking for a licensed Dental Assistant to join our team. Req ID: 89434 Supported Practice: Metro Dentalcare Category: Dental Assistant Location: 445 E Lake St, Wayzata, MN 55391 This is where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a...