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Office Concierge Coordinator
2 months ago
Crafty is a leading provider of innovative workplace food and beverage solutions. Our mission is to help companies create a culture of employee connectivity and productivity through our enhanced services.
Job SummaryWe are seeking a highly motivated and detail-oriented Food and Beverage Operations Specialist to join our team. As a key member of our operations team, you will be responsible for delivering exceptional client experiences and ensuring the smooth operation of our in-office Concierge pantry program.
Key Responsibilities- Merchandising and Inventory Management: Take pride in your work by owning client office kitchens and pantries, ensuring they are well-organized and stocked with a variety of products.
- Customer Service: Engage with clients and other Crafty team members onsite, delivering top-notch service and support.
- Maintenance and Quality Control: Perform routine maintenance on equipment, conduct quality control checks, and complete task lists to ensure operational efficiency.
- Communication and Escalation: Communicate effectively with your manager and other stakeholders to address any location needs or safety concerns.
- Client Obsession: Demonstrate a deep commitment to understanding and exceeding client needs and preferences.
- Effective Communication: Showcase exceptional communication skills across various formats to ensure clear and positive interactions.
- Operational Soundness: Ensure all operations run smoothly, efficiently, and effectively, adhering to best practices and standards.
- Reliability: Show accountability, punctuality, and consistency in fulfilling commitments.
- Resilience: Adapt quickly to change, anticipate and address challenges with strong problem-solving skills.
- Collaboration: Work effectively with others towards shared goals, providing and receiving constructive input to enhance individual and team performance.
- Autonomy: Act decisively, innovate, and continuously improve to enhance client relationships and operational efficiency.
- Attention to Detail: Demonstrate exceptional attention to detail in merchandising, inventory management, and ownership responsibilities.
We are proud to offer a compensation package that includes our Crafty healthcare plan, 401k, paid time off, equipment certification courses, and parental leave. You will also enjoy Crafty-grade snacks, beverages, and fun events.
CompensationThe compensation amount for this role is $24 an hour. Final offer amounts are determined by multiple factors, including cost of living, candidate experience, and expertise.
