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Office Coordinator

2 months ago

Winchester, Massachusetts, United States ADVANTAGE BEHAVIORAL HEALTH Full time

Company Overview:
Advantage Behavioral Health is a leading provider of Behavioral Health and Management Services throughout the United States. Our commitment is to deliver accessible and affordable mental health services while ensuring an exceptional experience for both our clients and staff.

Position Title: Front Desk Receptionist

Role Summary:

  • Tasked with managing various office functions, including filing, telephone communication, document organization, and basic financial transactions. A dependable work ethic and excellent communication skills are essential, along with proficiency in relevant office equipment and software.
Key Responsibilities:
  • Welcome clients and foster a welcoming office environment.
  • Handle incoming calls, take messages, and direct calls to the appropriate departments.
  • Organize and maintain documentation and records; update as needed.
  • Create and manage up-to-date documents and spreadsheets.
  • Oversee the sorting and distribution of incoming correspondence.
  • Prepare outgoing mail, including envelopes and packages.
  • Utilize office equipment such as photocopiers and printers.
  • Conduct inventory of office supplies and place orders as necessary.
  • Verify insurance eligibility.
  • Confirm appointments.
  • Assist healthcare providers with pharmacy communications.
  • Maintain centralized scheduling for clinical and medical teams.
Employment Type: Full-time

Education Requirements: High School Diploma or equivalent; Associate's degree preferred.

Experience Requirements: Proven experience in a front office role or similar administrative position, strong understanding of office procedures and basic accounting principles, ability to effectively operate and maintain office equipment, solid knowledge of Microsoft Office Suite, exceptional communication skills, and strong organizational and multitasking capabilities.

Essential Knowledge and Skills:

Core Competencies:
  • Proficient use of English grammar, spelling, and usage.
  • Familiarity with software applications relevant to the field.
  • Understanding of general office principles and practices.
  • Basic computer skills, including email etiquette.
  • Professional demeanor in phone and customer service interactions.
Physical Requirements:
  • Ability to lift 20-50 lbs.
  • Frequent walking, sitting, standing, and driving.
  • Close visual work (computers, typing, reading, writing).
Environmental Considerations:
  • Exposure to communicable diseases.
  • Varied floor surfaces.
  • Exposure to hot and cold temperatures.
  • Lighting conditions may vary.
  • Environmental factors may differ.
Preferred Certifications:
  • Current CPR Certification.
  • Narcan Certification.
Advantage Behavioral Health is committed to fostering a diverse and inclusive workplace.