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Franchise - Tax Services Coordinator

1 month ago

Winchester, Massachusetts, United States H&R Block Full time
Role Summary

We are seeking a highly skilled and organized CSP/Receptionist to join our team at H&R Block. As a key member of our office, you will be responsible for providing exceptional client service and ensuring a seamless experience for our clients.

Key Responsibilities
  • Greet clients in a personalized and inviting manner, creating a warm and welcoming atmosphere.
  • Match clients with the best-suited tax professional for their needs, ensuring a high level of satisfaction.
  • Schedule clients according to their preferences, providing flexibility and convenience.
  • Handle client exits by ensuring all current and future needs are met, providing a sense of closure and satisfaction.
  • Maintain office cleanliness and organization, working collaboratively with team members to achieve a high level of professionalism.
What We Offer

As a CSP/Receptionist at H&R Block, you will have the opportunity to work in a dynamic and fast-paced environment, surrounded by a team of dedicated professionals. We offer a competitive salary and benefits package, as well as opportunities for growth and development.