Logistics Claims Specialist

2 weeks ago


Cartersville, Georgia, United States Nesco Resource Full time

Freight Claims Administrator
Key Responsibilities:
Claims Management: Oversee the comprehensive process of submitting and managing freight claims related to damaged, lost, or delayed shipments.
Documentation Preparation: Collect and organize essential documentation for claims, including bills of lading, delivery receipts, and inspection reports.
Claims Investigation: Conduct thorough investigations to assess liability and legitimacy of claims, collaborating closely with carriers, shippers, and insurance providers.
Claims Follow-up: Monitor the progress of claims to ensure prompt resolution and communication.
Reporting: Maintain accurate records of all claims and generate reports detailing claim statuses and outcomes.
Required Skills:

  • Understanding of shipping and transportation regulations.
  • Strong analytical and problem-solving abilities.
  • Meticulous attention to detail.
  • Exceptional written and verbal communication skills.
  • Negotiation skills for dispute resolution.
  • Familiarity with claims management software.

Core Strengths: Emphasizes a formal claims process, addressing the legal and financial aspects of shipment issues. The Freight Claims Administrator engages with documentation, legal frameworks, and insurance claims.
Customer Service Focus: Regularly interacts with shippers, carriers, insurance representatives, and legal teams to facilitate the processing and resolution of claims.
Experience Requirement: Previous experience in a similar role is essential. Interested candidates are encouraged to apply online and follow up with Nesco Resource for interview scheduling.



Nesco Resource provides a comprehensive benefits package for associates, including a MEC (Minimum Essential Coverage) plan that covers Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


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