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Logistics Claims Specialist

2 months ago

Cartersville, Georgia, United States Nesco Resource Full time

Freight Claims Administrator
Key Responsibilities:
Claims Management: Oversee the comprehensive process of submitting and managing freight claims related to damaged, lost, or delayed shipments.
Documentation Preparation: Collect and organize essential documents for claims, including bills of lading, delivery confirmations, and inspection reports.
Claims Investigation: Conduct thorough investigations to assess liability and legitimacy of claims, collaborating closely with carriers, shippers, and insurance representatives.
Claims Tracking: Monitor the progress of claims to ensure prompt resolution and follow-up.
Reporting and Record Keeping: Maintain accurate records of all claims and generate reports detailing claim statuses and outcomes.
Required Skills:

  • Familiarity with shipping and transportation regulations.
  • Strong analytical and problem-solving abilities.
  • Meticulous attention to detail.
  • Exceptional written and verbal communication skills.
  • Negotiation skills for dispute resolution.
  • Experience with claims management software.

Strengths: Emphasis on formal claims procedures, addressing the legal and financial dimensions of shipment issues. The Freight Claims Administrator engages with documentation, legal frameworks, and insurance claims.
Customer Service Orientation: Engages with shippers, carriers, insurance entities, and legal teams to facilitate the processing and resolution of claims.
Previous experience is essential. Interested candidates are encouraged to apply online and follow up with Nesco Resource for interview scheduling.



Nesco Resource provides a comprehensive benefits package for our associates, including a MEC (Minimum Essential Coverage) plan that covers Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource is committed to equal employment opportunities for all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.