Senior Healthcare Operations Manager

1 day ago


Albuquerque, New Mexico, United States University of New Mexico - Hospitals Full time

Job Summary

We are seeking a Senior Healthcare Operations Manager to lead our patient-centered care team. This is an exciting opportunity for a seasoned professional to oversee case loads, staff hours, and develop comprehensive plans of care.

About the Role

The successful candidate will supervise case managers, provide leadership, and act as a resource for staff. They will ensure adherence to hospital policies, manage budgets, and enhance professional growth and development.

Responsibilities

  • Supervise case managers in patient-centered care teams
  • Provide leadership through problem identification, planning, implementation, and evaluation
  • Oversee case loads and staff hours
  • Develop comprehensive plans of care and perform assessments
  • Collaborate with departments and community health care agencies
  • Conduct discharge planning and evaluate patient responses to interventions
  • Ensure patient and family education, and continuity of care
  • Develop organizational structures, supervise employees, and manage budgets
  • Enhance professional growth and development, and assist with staff interviewing and hiring

Qualifications

  • Master's Degree in a related discipline
  • 4+ years of directly related experience
  • LPCC, LCSW, or CCM/ACMA-SW/C-ASWCM credentials

Working Conditions

  • Office environment with minimal hazard or physical risk
  • May require travel, rotating shifts, holidays, and weekends

Salary and Benefits

This position comes with a competitive salary range of $80,000 - $110,000 per year, depending on experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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