Healthcare Operations Manager

5 days ago


Albuquerque, New Mexico, United States Cibola General Hospital Full time
Cibola General Hospital Healthcare Operations Manager

POSITION SUMMARY:

We are seeking a skilled Healthcare Operations Manager to lead the daily operations and general management of our practice(s).

Key Responsibilities:

  1. Provide leadership and direction to administrative and clinical staff to ensure maximum utilization of resources and efficient delivery of services.
  2. Direct and manage family and specialty practice(s), including monitoring patient flow, registration, and data entry for timeliness, accuracy, and thoroughness.
  3. Develop special workload reports to adjust staffing levels as necessary and review patient complaints.
  4. Review charges, visit encounters, and cash receipts for variations and patterns, and conduct spot audits to ensure compliance with established policies and procedures.
  5. Provide physician and staff training as required and conduct patient and staff surveys and questionnaires.

Requirements:

  • Bachelor's Degree and/or equivalent work experience.
  • Minimum five years' work experience in a healthcare setting.
  • Seven to ten years direct supervisory experience in a similar setting.

Preferred Qualifications:

  • Master's Degree.
  • Bilingual (English/Spanish) preferred.

Reporting Relationship:

  • Reports to Interim CEO.


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