Office Manager
3 days ago
We are seeking a highly skilled and experienced Office Manager to lead our office team to success. As a key member of our team, you will be responsible for coordinating general office activities, assisting with billing and payroll, maintaining physical and electronic files, and supporting other departments as needed.
Key Responsibilities- Ensure all communication is sent in a timely manner according to policy.
- Answer and screen incoming phone calls in a pleasant, courteous manner.
- Input client leads into home care software and create and send client welcome packets and prospect information.
- Manage billing and accounts receivable, ensuring invoices are completed accurately and on time.
- Monitor employee pay rates and hours to ensure accuracy and comply with garnishments as required.
- Record incoming checks and monitor outstanding receivables to ensure accounts receivable are not behind.
- Follow up on receivables per company policy.
- Record incoming bills and invoices and allocate to the correct month.
- Pay invoices according to the due date.
- Collect and organize timesheets and verify/reconcile against scheduling calendar in home care software.
- Complete caregiver and internal payroll according to schedule.
- Assist with billing and payroll functions to meet company deadlines.
- Complete caregiver reference checks and criminal background checks.
- Create new hire packets and employee handbooks.
- Verify complete caregiver information in the file after hiring.
- Input caregiver information into home care software.
- Minimum of two years in an office managerial setting.
- Ability to communicate pleasantly and effectively with callers and internal staff.
- Experience with a variety of the field's concepts, practices, and procedures.
- Team player, excellent verbal and written communication skills, adaptable in different situations, possesses excellent client interaction skills.
We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers. Senior Helpers has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees. We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.
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