High Complexity Laboratory Operations Manager

6 days ago


Miami, Florida, United States TelevisitMD Full time
Job Description

Position Overview:

Under managerial direction, this position is responsible for complex laboratory procedures and has authority over testing personnel. This classification requires extensive knowledge of science and laboratory procedures, specialized molecular diagnostic laboratory tests, and medical terminology to perform specialized medical laboratory diagnostic tests.

Duties and Responsibilities:

  • Supervise High Complexity Test Performance: Provide day-to-day supervision of high complexity test performance by the team of Molecular Clinical Technologists.
  • Lab Operations and Personnel Oversight: Responsible for the day-to-day supervision or oversight of the laboratory operation and personnel performing testing and reporting test results.
  • Leadership and Quality Control: Provide leadership in the clinical laboratory resulting in test results being produced in a timely and accurate way. To understand and apply general and specific quality control procedures for the clinical laboratory.
  • Technical Problem Resolution: Provide resolution of technical problems in accordance with policies and procedures established by the laboratory Director and Technical Supervisor/Manager.
  • Test Performance Monitoring: Monitor test performance and manage QA/QC Markers and proficiency testing through the applicable proficiency program.
  • Laboratory Troubleshooting: The experience or the willingness to be trained toward laboratory trouble-shooting leading to the verification and validation of laboratory procedures and development of new policies.
  • Quality Control and Documentation: Aides in the development of the laboratory's quality control policies, documentation of quality control activities, instrument, and procedural calibrations.
  • Remedial Actions: Ensure that remedial actions are taken when test systems deviate from the laboratory's established performance specifications.
  • Maintenance and Security: To understand and perform routine and specialized maintenance of laboratory equipment's, reagent and material quality control. Maintains medical laboratory information system by identifying information needs and problems; recommending improvements; establishing priorities; testing; writing user manuals; training employees; maintaining security and confidentiality.
  • Program Implementation: Facilitates the implementation of new programs, tests, methods, instrumentation, and procedures by investigating alternatives; preparing proposals; developing and performing parallel testing; monitoring progress in accordance with management direction.
  • Operational Requirements: Completes operational requirements by scheduling and assigning employees, following up on work results.
  • Continuing Education: Complies with state and professional continuing education requirements.

Education and Experience:

  • Qualifications: Master's degree in clinical laboratory science, medical technology or chemical, physical, or biological science and 3 years of training and experience in high-complexity testing [preferred] or bachelor's degree in clinical laboratory science, chemistry, biochemistry, biology, or other biological science with at least 4-5 years of training and experience in high complexity testing.
  • Testing Personnel Qualification: Qualify as testing personnel under CLIA guidelines and have at least 1-2 years of laboratory supervisors experience in high complexity testing.
  • Florida State License: Florida State Laboratory Technologist/Supervisors License Required.
  • Instrument Experience: 1-2 years of experience with Real-Time PCR and/or NGS instruments in a high complexity testing laboratory.


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