Customer Service Associate

11 hours ago


Las Cruces, New Mexico, United States Mass Markets Full time
Mass Markets is a dynamic company seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for handling inbound and outbound contacts in a courteous and professional manner.

You will ensure first call resolution through problem-solving and effective communication with customers. Additionally, you will research systems to find missing information, coordinate with other departments to resolve issues, and accurately document and process customer claims in appropriate systems.

This is an excellent opportunity to develop your skills in customer service, problem-solving, and teamwork. If you are a motivated individual who enjoys working in a fast-paced environment, we encourage you to apply.

We offer a competitive salary of approximately $45,000 per year, based on industry standards and location. Our benefits package includes health insurance, retirement plan, and paid time off.

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