Telecom Customer Service Representative

9 hours ago


Las Cruces, New Mexico, United States MCI Careers Full time

About the Role

We are seeking a highly motivated and customer-focused Telecom Customer Service Representative to join our team at MCI Careers. As an Entry-Level Call Center Agent, you will play a crucial role in providing exceptional customer experiences, resolving issues, and promoting products and services.

Responsibilities

  • Provide top-notch customer service via phone, email, or chat
  • Resolve customer complaints and concerns in a timely and professional manner
  • Sell and promote MCI's products and services to customers
  • Work collaboratively with other teams to achieve sales and customer satisfaction goals

Requirements

  • High school diploma or equivalent required; associate's degree or higher preferred
  • 1-2 years of experience in customer service or related field
  • Excellent communication, problem-solving, and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets

What We Offer

  • A competitive salary range of $15.00 - $18.00 per hour, depending on experience
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and dynamic work environment with a diverse team
  • Flexible scheduling options, including part-time and full-time positions


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job OverviewMCI Careers is seeking a highly motivated Telecom Customer Care Representative to join our team in Las Cruces, New Mexico. As a key member of our customer service and sales team, you will be responsible for providing exceptional support to customers via phone, email, and chat.The estimated salary for this position is $15.00 per hour, with...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    **Job Overview:**Mass Markets is seeking a highly motivated and customer-focused Telecom Support Specialist to join our team. As a Telecom Support Specialist, you will be responsible for providing exceptional service to our customers by handling inbound and outbound contacts in a timely and professional manner.**Key Responsibilities:**Listen to customers,...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    About Mass MarketsMass Markets is a leading provider of customer care services. Our team is dedicated to delivering exceptional experiences for our clients.Salary Range$40,000 - $60,000 per yearJob DescriptionWe are seeking a skilled Telecom Support Representative to join our team. As a key member of our customer care team, you will be responsible for...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Join Our Team: Telecom Support Specialist">About the Job:We are seeking a highly skilled and motivated Telecom Support Specialist to join our team. As a key member of our technical support team, you will provide expert-level support to our customers via phone, email, and chat.Key Responsibilities: Troubleshoot complex technical issues and resolve customer...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    At Mass Markets, we are seeking a Telecom Support Specialist to join our team. Salary: $45,000 - $55,000 per year. As a key member of our customer experience team, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner. Your primary goal will be to listen to customers, understand their needs, and...


  • Las Cruces, New Mexico, United States FastMarket Full time

    Customer Service RepresentativeEstimated Salary: $13-$16/hour (depending on location)We are looking for a Customer Service Representative to join our FastMarket team. As a critical component of our store staff, you will be responsible for delivering exceptional customer experiences and contributing to the success of our store.Key Responsibilities:Provide...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving issues, and upselling products and services.Key Responsibilities:Handle inbound and...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact center, you will be responsible for providing exceptional customer service to our clients, resolving issues, and answering questions in a timely and professional...


  • Las Cruces, New Mexico, United States HME Specialists LLC Full time

    Job Overview: We are seeking a highly skilled Customer Service Representative to join our team at HME Specialists LLC in Las Cruces, NM. The successful candidate will play a vital role in ensuring smooth and efficient operations by providing exceptional customer service and support.About the Role: As a Full-Time Customer Service Representative, you will be...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Customer Service Representative">About the Role:This is an exciting opportunity to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will play a crucial role in ensuring that our customers receive exceptional service and support.Responsibilities:Provide top-notch customer service via phone, email,...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    About the JobWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team in Las Cruces. As a key member of our customer care team, you will be responsible for providing exceptional service to our customers through various communication channels.


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Position Overview:We are seeking highly motivated and customer-focused individuals to join our team as Call Center Representatives. As a Call Center Representative, you will be responsible for providing exceptional customer service and sales support to our clients across various industries.Your Key Responsibilities:Handle inbound calls and resolve customer...


  • Las Cruces, New Mexico, United States MCI Military Recruitment Full time

    Job Description:The role of a Customer Service Representative is to provide exceptional service to customers, handling inbound and outbound calls, resolving issues, and up-selling products and services. The ideal candidate will have excellent communication skills, be highly reliable, and thrive in a fast-paced environment.


  • Las Cruces, New Mexico, United States Mass Markets Full time

    Mass Markets is seeking a highly skilled Customer Service Representative to join their team. As a representative of the company, you will play a crucial role in ensuring excellent customer service and support.Job Overview:Provide timely and professional assistance to customers via phone, email, or chat.Resolve customer complaints and concerns in a fair and...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at MCI Careers. In this role, you will be responsible for providing exceptional customer service via phone, email, or chat.The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    About MCI CareersMCI Careers helps customers take on their customer experience (CX) and digital transformation (DX) challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. We assist companies with business process outsourcing, staff augmentation, contact center customer services, and IT...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    About Mass MarketsMass Markets is a leading company in the industry, offering competitive salaries to its employees.Salary InformationThe estimated salary for this position ranges from $45,000 to $60,000 per year, depending on experience and qualifications.Job DescriptionWe are seeking a skilled Customer Service Representative to join our team. As a Customer...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact center, you will be responsible for providing exceptional support to our clients and customers.Key ResponsibilitiesHandle inbound and outbound calls, emails, and chats in a professional and...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    **About Mass Markets**Mass Markets is a leading company in the industry, offering competitive salaries to talented individuals.The estimated salary for this role is $45,000 - $60,000 per year, depending on experience and qualifications.About the JobWe are seeking a highly skilled Customer Service Representative to join our team. As a representative, you will...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    About the RoleWe are seeking a highly motivated Customer Service Representative to join our team. This is an excellent opportunity to launch your career in customer service and sales, working with commercial and public sector clients.Job ResponsibilitiesProvide exceptional customer service via phone, email, and chat, resolving issues and selling new products...