Telecom Customer Service Representative
9 hours ago
About the Role
We are seeking a highly motivated and customer-focused Telecom Customer Service Representative to join our team at MCI Careers. As an Entry-Level Call Center Agent, you will play a crucial role in providing exceptional customer experiences, resolving issues, and promoting products and services.
Responsibilities
- Provide top-notch customer service via phone, email, or chat
- Resolve customer complaints and concerns in a timely and professional manner
- Sell and promote MCI's products and services to customers
- Work collaboratively with other teams to achieve sales and customer satisfaction goals
Requirements
- High school diploma or equivalent required; associate's degree or higher preferred
- 1-2 years of experience in customer service or related field
- Excellent communication, problem-solving, and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
What We Offer
- A competitive salary range of $15.00 - $18.00 per hour, depending on experience
- Ongoing training and development opportunities to enhance your skills and knowledge
- A collaborative and dynamic work environment with a diverse team
- Flexible scheduling options, including part-time and full-time positions
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Las Cruces, New Mexico, United States MCI Careers Full timeJob OverviewMCI Careers is seeking a highly motivated Telecom Customer Care Representative to join our team in Las Cruces, New Mexico. As a key member of our customer service and sales team, you will be responsible for providing exceptional support to customers via phone, email, and chat.The estimated salary for this position is $15.00 per hour, with...
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