Multilingual Banking Customer Service Associate

20 hours ago


Las Cruces, New Mexico, United States Mass Markets Full time

At Mass Markets, we're looking for a skilled Customer Care Specialist to join our team. As a key member of our customer service team, you'll be responsible for handling inbound customer calls in a timely and professional manner. This includes responding to customer inquiries via email and live chat, as well as resolving any issues that may arise.

About the Role

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You'll also need to be able to accurately document call resolutions in our systems, while adhering to strict client process guidelines for handling financial issues and inquiries.

Salary and Benefits

We offer a competitive salary of approximately $45,000 per year, plus a range of benefits including health insurance, paid time off, and opportunities for career growth and development. If you're passionate about delivering exceptional customer service and have a strong background in finance, we'd love to hear from you


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