Senior Account Manager
3 weeks ago
We are seeking a highly skilled and dynamic Senior Account Manager to manage security operations for a high-profile client. The ideal candidate will take full responsibility for overseeing the client's Security Program, ensuring all security protocols are strictly adhered to while managing a dedicated team.
### Key Responsibilities
* Develop, implement, and manage comprehensive security protocols to safeguard company assets and personnel.
* Develop and maintain SOPs along with trainings that pertain to the needs of the business. Partner with internal Learning and Development team to enhance trainings and build out training programs.
* Lead the on-site security team, ensuring adherence to all policies and procedures through regular training and assessments.
* Oversee and ensure smooth operations of the GSOC, ensuring officers are well-trained, security protocols are followed, and all incidents are properly managed.
* Serve as the primary point of contact for the client, communicating regularly with senior leadership and stakeholders on the account.
* Conduct evaluations, inspections, and audits of security processes to identify areas for improvement.
* Prepare the security team and organization for external inspections, ensuring compliance with industry standards.
* Manage the security operations budget, monitor invoicing, and drive efficient invoicing practices.
* Collaborate closely with internal teams to enhance safety and operational procedures.
* Maintain a proactive approach to security by anticipating risks and swiftly responding to emergencies or security incidents.
### Qualifications
* Bachelor's degree in security management, business, or a related field (preferred).
* Relevant security certifications (e.g., CPP, PSP) are a plus.
* Minimum of 5 years of experience managing security operations, including GSOC experience.
* Proven track record in managing high-profile security accounts.
* Strong leadership skills with the ability to build and manage high-performing teams.
* Excellent communication and interpersonal skills, with the ability to engage with senior executives and high-level stakeholders.
* Exceptional organizational and analytical abilities, with a keen attention to detail.
* Experience working with advanced security technology and monitoring systems.
* Ability to work under pressure, prioritize tasks, and make quick decisions in critical situations.
* Proactive, self-driven, and comfortable working independently and collaboratively.
### Benefits
* Competitive salary and benefits package.
* Flexible schedule to accommodate work-life balance.
* Life insurance coverage.
* Referral program for bringing in new talent.
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