Associate Manager, Customer Operations Specialist

4 weeks ago


San Francisco, California, United States SC Johnson Full time
About SC Johnson

SC Johnson is a leading manufacturer of household and professional products, with a rich history dating back to 1886. As a family-owned company, we prioritize our employees' well-being and offer a comprehensive benefits package.

Job Summary

We are seeking an Associate Manager, Customer Operations to provide analytical and planning support for our Customer Development team and field sales organization. This role will involve collaborating with cross-functional teams to deliver sales forecasts, creating annual planning processes, and managing tools and reporting for sales and finance.

Responsibilities
  • Forecast Excellence: Collaborate with field sales and HQ demand planning team on delivering the monthly sales forecast.
  • Annual Customer Planning: Create annual planning process timeline, tools & templates. Provide data integrity support.
  • Ensure connectivity and data transfer across planning systems is maintained and running properly.
  • Manage tools and reporting for Sales & Finance inclusive of shipment pacing and deduction aging.
  • Continuous system & reporting enhancements & sales training as needed.
  • Support Sales Finance on monthly trade spending reviews & reporting.
Requirements
  • Bachelors Degree and 5+ years of experience in a sales (or sales related) function or Advanced Degree and 3+ years of experience in sales or related function.
  • 3+ years experience with managing and analyzing data.
  • Preferred: Experience with a Consumer-Packaged Goods Company, Proficient with Microsoft Office tools (especially Excel and PowerPoint) and Power BI reporting, Experience in trade promotion solutions (Telus a major plus).
What We Offer
  • Competitive salary range: $122,496.00 - $160,776.00 USD.
  • Total Rewards package including profit sharing, short-term incentive, and long-term incentives.
  • Comprehensive benefits program.
  • Remote work options.
Why Join Us

We believe in creating a positive, inclusive, and unique workplace where our employees can thrive. We are committed to ensuring everyone feels a sense of belonging and can contribute their best work.



  • San Francisco, California, United States SC Johnson Full time

    About SC JohnsonSC Johnson is a leading manufacturer of household and professional products, with a rich history dating back to 1886. As a family-owned company, we prioritize our employees' well-being and offer a comprehensive benefits package.Job SummaryWe are seeking an Associate Manager, Customer Operations to provide analytical and planning support for...


  • San Francisco, California, United States SC Johnson Full time

    About the RoleWe are seeking a highly skilled and experienced Associate Manager, Customer Operations to join our team at SC Johnson. As a key member of our Customer Development team, you will play a critical role in supporting our fast-growing portfolio of brands.Key ResponsibilitiesForecast Excellence: Collaborate with field sales and HQ demand planning...


  • San Diego, California, United States RIVET OPERATIONS COMPANY LLC Full time

    Job Title: Logistics Operations SpecialistRivet Operations Company LLC is seeking a highly skilled Logistics Operations Specialist to join our team in San Diego, CA. As a Logistics Operations Specialist, you will be responsible for providing logistics support to our naval operations, including financial management, inventory management, and supply chain...


  • San Francisco, California, United States Seasons Utah Manager LLC Full time

    Unlock Your Potential as a Team LeaderAre you a motivated and results-driven individual looking to take your career to the next level? As a Team Leader at Seasons Utah Manager LLC, you will have the opportunity to develop your leadership skills and make a real impact on our team's success.Key Responsibilities:Lead and motivate a high-performing team to...


  • San Francisco, California, United States Tempting Talent Full time

    Job Opportunity: Senior Associate, People Operations SpecialistTempting Talent is excited to present an exceptional opportunity for a Senior Associate, People Operations Specialist, on behalf of our client, a leading global investment firm.About the Role: We are seeking a seasoned operations professional to drive and support a variety of people-related...


  • San Francisco, California, United States Column Full time

    Job Title: Payment Operations SpecialistColumn is seeking a highly skilled Payment Operations Specialist to join our team. As a Payment Operations Specialist, you will be responsible for creating and implementing an operational system to streamline payment operations and support requests.Key Responsibilities:Create and implement an operational system to...


  • San Francisco, California, United States SC Johnson Full time

    {"Job SummaryWe are seeking a highly skilled and motivated Associate Manager to join our Customer Operations team at SC Johnson. As a key member of our team, you will provide analytical and planning support for our headquarter Customer Development team and the broader field sales organization.Key Responsibilities* Collaborate with field sales and HQ demand...

  • Sales Associate

    3 weeks ago


    San Francisco, California, United States Westlake Hardware Full time

    About Westlake Ace HardwareA leading hardware retailer in the United States, Westlake Ace Hardware operates over 150 neighborhood stores across the country. Our company is built on a strong foundation of Core Values, including Service, Passion, Respect, Integrity, Teamwork, and Excellence.Job SummaryWe are seeking a highly motivated Sales Associate to join...


  • San Francisco, California, United States MP Mine Operations LLC Full time

    Job Title: Maintenance SupervisorMP Materials is seeking a highly skilled Maintenance Supervisor to join our team at our mining and processing site in Mountain Pass, California.Job Summary:The Maintenance Supervisor will be responsible for managing and coordinating necessary repairs on all fixed assets site-wide in a safe and efficient manner to achieve...


  • San Francisco, California, United States SC Johnson Full time

    About the RoleWe are seeking a highly skilled and experienced Associate Manager, Customer Development to join our team at SC Johnson. As a key member of our Commercial Brand Development team, you will play a critical role in driving business growth and developing strategies to achieve our brand objectives.Key ResponsibilitiesPartner with the Commercial Brand...

  • Operations Manager

    4 days ago


    San Francisco, California, United States MP Mine Operations LLC Full time

    Job Title: Operations SupervisorMP Materials is seeking an experienced Operations Supervisor to join our team at our mining and processing site in Mountain Pass, California. As an Operations Supervisor, you will be responsible for managing and directing mineral processing and/or chemical plant activities.Key Responsibilities:Oversee safe, reliable, and...

  • Sales Associate

    4 weeks ago


    San Francisco, California, United States Westlake Hardware Full time

    About Westlake Ace HardwareA leading hardware retailer in the United States, Westlake Ace Hardware operates over 150 neighborhood stores across the country. Our company values include Service, Passion, Respect, Integrity, Teamwork, and Excellence, which guide our interactions with customers, associates, and communities.Job SummaryThe Sales Associate will...


  • San Francisco, California, United States CEVA Full time

    Warehouse Operations SpecialistCEVA Logistics is seeking a highly skilled Warehouse Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the efficient and safe movement of goods through our warehouse facilities.Key Responsibilities:Develop and maintain strong relationships with internal and...


  • San Francisco, California, United States Daiichi Sankyo, Inc. Full time

    About Daiichi Sankyo, Inc.Daiichi Sankyo, Inc. is a leading pharmaceutical company dedicated to improving standards of care and addressing unmet medical needs globally. With a rich legacy of innovation and a robust pipeline of promising new medicines, we are committed to delivering novel therapies in oncology and other research areas.Job SummaryWe are...

  • Operations Specialist

    2 weeks ago


    San Francisco, California, United States JB Consulting Systems Full time

    Job SummaryWe are seeking a highly skilled Operations Specialist to join our team at JB Consulting Systems. As an Operations Specialist, you will play a critical role in ensuring the smooth operation of our consolidated rental car facilities.Key ResponsibilitiesVendor Management: Manage vendor performance and compliance with service agreements and department...

  • Operations Manager

    3 weeks ago


    San Francisco, California, United States Rippling Full time

    About RipplingRippling is a cloud-based platform that streamlines HR, IT, and finance operations for businesses. Our platform brings together various workforce systems, including payroll, expenses, benefits, and computers, into a single system. This enables companies to manage and automate every aspect of the employee lifecycle efficiently.The RoleWe are...


  • San Diego, California, United States RIVET OPERATIONS COMPANY LLC Full time

    Job Title: Logistics AnalystRivet Operations Company LLC is seeking a highly skilled Logistics Analyst to join our team in the San Diego, CA area. As a Logistics Analyst, you will play a critical role in supporting our rapidly growing operations and ensuring the smooth execution of logistics activities.Key Responsibilities:Provide logistics support to Navy...

  • Operations Manager

    4 weeks ago


    San Francisco, California, United States Rippling Full time

    About RipplingRippling is a leading provider of cloud-based human capital management (HCM) solutions. Our platform brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single...


  • San Jose, California, United States Motor Home Specialist Full time

    Job Summary:We are seeking a highly organized and customer-focused Service Receptionist to join our team at Motor Home Specialist. As a key member of our service department, you will be responsible for providing exceptional customer service, managing the service calendar, and ensuring seamless communication with our customers and service team.Key...


  • San Francisco, California, United States Mosaec Full time

    Job Title: Contra: Customer Support WeekdaysLocation: PhilippinesAbout the Role:We are seeking a highly skilled and motivated customer support specialist to join our team. As a customer support specialist, you will be responsible for providing world-class support to our growing freelancer and company customer base.Key Responsibilities:Provide support to...