Associate Manager, Customer Development Specialist

4 weeks ago


San Francisco, California, United States SC Johnson Full time
About the Role

We are seeking a highly skilled and experienced Associate Manager, Customer Development to join our team at SC Johnson. As a key member of our Commercial Brand Development team, you will play a critical role in driving business growth and developing strategies to achieve our brand objectives.

Key Responsibilities
  • Partner with the Commercial Brand Development team to craft medium and long-term strategies to achieve the brand's objectives.
  • Represent Sales in the annual financial planning process to determine how much and where we will grow, and resources needed.
  • Create strategies for go-to-market approach and channel development while contributing to the long-term innovation pipeline.
  • Represent Sales within new product development and commercialization teams and processes, driving visibility to customer requirements and sell-in needs.
  • Work with cross-functional and field sales teams on near-term execution of the annual business plan to include:
    • Collaborating with CBD, Category Insights, Consumer Insights, Marketing, and other cross-functional partners on all aspects of business development (new item presentations, customer meetings, analyses, etc.) to support our Field Sales organization.
    • Developing and maintaining our annual Go-To-Market playbook for the Field Sales organization that includes priorities, selling materials, and in-store standards (assortment, pricing, merchandising, and promotions).
    • Managing the interface between field sales, demand planning, and cross-functional partners in the monthly Sales & Operations Planning (S&OP) cycle.
    • Owning customer-level tracking of NPD launches as it relates to forecasting trends & annual business plan volumes.
    • Representing Sales within the development of seasonal and/or limited edition portfolio(s) and promotions, and owning the commercial execution of these items/promotions.
Requirements
  • Bachelor's degree and 5+ years of experience in Sales and/or Customer Development (business development/sales planning/customer marketing) preferably at a consumer products company OR Advance Degree and 3+ years of relevant experience.
  • Strong analytical experience, interpreting and analyzing data (Nielsen/IRI).
  • Curious and analytical mindset; ability to independently assess data, integrate into selling stories and leverage it to grow our business.
  • Fast-paced, entrepreneurial thinker, multi-tasker with cross-functional project management capabilities.
  • High energy individual who is passionate about and has shown success in influencing others.
  • A willingness and desire to take on new things as our organization changes and grows.
  • Excellent effective communication/collaboration, presentation skills and a colorful storyteller.
  • Ability to manage multiple priorities and work within tight timeframes and deadlines.
  • Ability to work independently to identify business needs and opportunities to help grow sales.
About SC Johnson

We believe that being a team of diverse people with different ideas, views, and cultures will help us and our business thrive. We are committed to ensuring everyone who works at SC Johnson feels that they have a real sense of belonging and that they can show up as who they are, be valued, listened to, and supported to do their best possible work.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.



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