Customer Operations Manager

4 weeks ago


San Francisco, California, United States SC Johnson Full time
{"Job Summary

We are seeking a highly skilled and motivated Associate Manager to join our Customer Operations team at SC Johnson. As a key member of our team, you will provide analytical and planning support for our headquarter Customer Development team and the broader field sales organization.

Key Responsibilities

* Collaborate with field sales and HQ demand planning team on delivering the monthly sales forecast
* Create annual planning process timeline, tools & templates
* Ensure connectivity and data transfer across planning systems is maintained and running properly
* Manage tools and reporting for Sales & Finance inclusive of shipment pacing and deduction aging
* Continuous system & reporting enhancements & sales training as needed
* Support Sales Finance on monthly trade spending reviews & reporting

Requirements

* Bachelor's Degree and 5+ years of experience in a sales (or sales related) function or Advanced Degree and 3+ years of experience in sales or related function
* 3+ years experience with managing and analyzing data

Preferred:

* Experience with a Consumer-Packaged Goods Company
* Proficient with Microsoft Office tools (especially Excel and PowerPoint) and Power BI reporting
* Experience in trade promotion solutions (Telus a major plus)
* Exceptional inter-personal skills and collaborator

What We Offer

* Competitive salary range: $122,496.00 - $160,776.00 USD
* Comprehensive benefits package
* Opportunities for professional growth and development

Equal Opportunity Employer

SC Johnson is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.

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