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Phlebotomy Support Specialist

2 months ago

Lawrence, Kansas, United States American Red Cross Full time

Why Join Our Team?

As a leading humanitarian organization in the United States, the American Red Cross is committed to providing assistance to individuals in need. By becoming a part of our team, you will play a vital role in a mission that saves lives daily. If you are passionate about making a difference, we invite you to explore this rewarding career opportunity. Work where your career contributes to a greater cause.

We prioritize diversity within our workforce and strive to deliver our services in a culturally aware manner that reflects the communities we serve. Our workplace fosters collaboration, respect, and inclusivity, focusing on building allyship and a culture of belonging that empowers all team members. Join us to learn, grow, and thrive while pursuing your passion for helping others.

The Red Cross encourages participation in various cultural and community resource groups for employees and volunteers. These networks, including the Ability Network, Asian American & Pacific Islander Resource Group, Latino Resource Group, Red Cross PRIDE, Umoja African American Resource Group, Veterans+ Resource Group, and Women's Resource Group, offer connections, mentorship, and a platform for important discussions and concerns.

At the American Red Cross, your individuality is valued.

POSITION OVERVIEW:

In this role, you will utilize your healthcare and customer service expertise to support the blood collection process. This involves working collaboratively with your team to transport and set up equipment at collection sites in local communities, creating a welcoming atmosphere for volunteer donors, and adhering to all safety protocols while collecting essential blood donations for hospitals.

WHERE YOUR CAREER MAKES A DIFFERENCE (Key Responsibilities):

  • Engage with donors on a personal level – listen to their experiences and help them recognize the significance of their contributions.
  • Work alongside your colleagues to foster a friendly and inviting environment, ensuring our volunteer donors feel comfortable returning.
  • Maintain a detail-oriented approach consistently to ensure that the blood collected meets goals, regulatory standards, and is safe for transfusion.
  • May operate Red Cross vehicles and collaborate with the team to set up and dismantle equipment at donation sites. A minimum height of 60 inches may be required to safely operate Red Cross vehicles.

WORK SCHEDULE:

  • To effectively serve our donors and community, staff members work a flexible schedule that may include early mornings, late evenings, weekends, and holidays. Overnight travel may be necessary in certain locations.
  • Schedules are provided two to three weeks in advance.

COMPENSATION DETAILS:

  • Starting pay rate $
  • This position is governed by a union contract.

QUALIFICATIONS FOR SUCCESS:

  • A high school diploma or equivalent is required.
  • Customer service experience and strong verbal communication skills are essential.
  • A valid driver's license with a good driving record is mandatory.
  • DOT certification may be necessary in some areas. If required, candidates must pass the applicable DOT physical and related requirements and obtain a medical certification valid for at least one year.
  • Physical requirements may include the ability to lift, push, or pull heavy items up and down ramps and stairs, good manual dexterity, and the capacity to sit or stand for extended periods while adapting to long, irregular hours and frequent schedule changes. A minimum height of 60 inches may be necessary to safely operate Red Cross vehicles.
  • The American Red Cross conducts numerous mobile blood drives at various locations. All staff work as a cohesive team to set up and dismantle the equipment needed for these drives.
  • Basic computer skills are required, with proficiency in Microsoft Office applications.

PREFERRED QUALIFICATIONS:

  • Previous experience in healthcare or phlebotomy (CNA, MA, EMT, etc.)
  • Leadership experience is advantageous.

BENEFITS:
We support our team members as they support others. As a mission-driven organization, we recognize that our staff needs robust support to excel in their roles. Our comprehensive benefits package helps you balance work and personal life, offering incredible opportunities for growth at the American Red Cross.

  • Medical, Dental, and Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • Paid Time Off: Starting at 15 days annually, based on FLSA status and tenure
  • 11 paid holidays, including six core holidays and five floating holidays
  • 401K with matching contributions
  • Paid Family Leave
  • Employee Assistance Program
  • Disability and Insurance: Short and Long Term
  • Service Awards and recognition