Phlebotomy Support Specialist

2 months ago

Lawrence, Kansas, United States American Red Cross Full time

Why Join Our Team?

As a leading humanitarian organization in the United States, the American Red Cross is committed to providing assistance to individuals in need, both locally and globally. By becoming part of our team, you will contribute to a significant mission and have the opportunity to save lives daily. If you are passionate about helping others, consider this rewarding career opportunity. Work where your career makes a difference.

We prioritize the diversity of our workforce and strive to deliver our services in a culturally sensitive manner that reflects the communities we serve. Our workplace is collaborative, respectful, and inclusive, focusing on fostering allyship and a culture of belonging that empowers all team members. Join us to learn, grow, and succeed while sharing your dedication to making a positive impact.

The Red Cross supports various cultural and community resource groups for employees and volunteers. These networks, including the Ability Network, Asian American & Pacific Islander Resource Group, Latino Resource Group, Red Cross PRIDE, Umoja African American Resource Group, Veterans+ Resource Group, and Women's Resource Group, provide connections, mentorship, and a platform for important concerns and perspectives.

At the American Red Cross, your individuality is valued.

JOB OVERVIEW:

In this role, you will utilize your healthcare and customer service expertise to assist in the blood collection process. This involves working collaboratively with your team to transport and set up equipment at collection sites, creating a welcoming atmosphere for volunteer donors, and adhering to all safety protocols while collecting vital blood donations for hospitals.

WHERE YOUR CAREER MAKES A DIFFERENCE (Key Responsibilities):

  • Take the time to connect with donors personally – listen to their stories and help them understand the significance of their contributions.
  • Work with your colleagues to foster a friendly and inviting environment, ensuring our volunteer donors feel comfortable returning.
  • Maintain attention to detail consistently to ensure that the blood collected meets regulatory standards and can be safely transfused.
  • May operate Red Cross vehicles and collaborate with the team to set up and dismantle equipment at donation sites. A minimum height of 60 inches may be required to safely operate Red Cross vehicles.

WORK SCHEDULE:

  • To effectively serve our donors and community, staff work a flexible schedule that may include early mornings, late evenings, weekends, and holidays. Overnight travel may be necessary in certain locations.
  • Schedules are provided two to three weeks in advance.

COMPENSATION:

  • Starting pay rate $
  • This position is governed by a union contract.

QUALIFICATIONS FOR SUCCESS (Minimum Requirements):

  • High school diploma or equivalent is required.
  • Customer service experience and strong verbal communication skills are essential.
  • A valid driver's license with a good driving record is required.
  • DOT certification may be necessary in some locations. If required, candidates must pass the applicable DOT physical and related requirements and obtain a medical certification of at least one year.
  • Physical requirements may include the ability to lift, push, or pull heavy items, good manual dexterity, and the capacity to sit or stand for extended periods. Adaptability to long, irregular hours and frequent schedule changes is also required. A minimum height of 60 inches may be necessary to safely operate Red Cross vehicles.
  • The American Red Cross conducts numerous mobile blood drives at various locations. All staff work as a team to set up and dismantle the equipment needed for these drives.
  • Basic computer skills are required, with proficiency in Microsoft Office applications.

PREFERRED QUALIFICATIONS:

  • Previous healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
  • Prior leadership experience is a plus.

BENEFITS:
We support our team members while they support others. As a mission-driven organization, we believe that our team deserves excellent support to perform great work. Our comprehensive benefits help you balance your professional and personal life. With our resources and perks, you have incredible opportunities at the American Red Cross to advance your career.

  • Medical, Dental, and Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • Paid Time Off: Starting at 15 days per year, based on FLSA status and tenure
  • Holidays: 11 paid holidays, including six core holidays and five floating holidays
  • 401K with matching contributions
  • Paid Family Leave
  • Employee Assistance Program
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition

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