Engineering Operations Supervisor

1 week ago

Fall River, Massachusetts, United States Hard Rock International (USA), Inc. Full time
Job Overview

Position Summary

The Engineering Operations Supervisor is responsible for overseeing and coordinating the daily activities of maintenance personnel and tradespeople during assigned shifts, focusing on corrective, emergency, and preventive maintenance tasks.


Key Responsibilities

PRIMARY DUTIES:

  • Foster an environment that encourages guests to choose Hard Rock Casino Bristol for their entertainment needs; actively build and maintain guest relationships while mentoring team members to deliver exceptional service.
  • Direct and allocate tasks to Engineers, ensuring projects are completed promptly.
  • Conduct regular inspections at both on-site and off-site locations.
  • Compile technical documentation and maintain required logbooks.
  • Stay informed about relevant fire, health, safety, and environmental regulations, as well as applicable local, state, and national codes.
  • Respond promptly to emergency situations.
  • Collaborate with relevant departments on maintenance and modification projects to minimize guest disruptions.
  • Supervise the maintenance and repair operations of Casino facilities and equipment.
  • Provide instruction and training to team members as necessary.
  • Comply with all Casino Policies and Procedures.
  • Ensure a clean, safe, and hazard-free work environment within the area of responsibility.
  • Perform additional related duties as assigned.
  • Promote positive relations with the public and interact appropriately with internal departments.
  • Other responsibilities as assigned.

ADDITIONAL RESPONSIBILITIES

  • Participate in seminars as required.

Qualifications

A high school diploma or trade school certification is preferred. Experience in commercial or industrial facilities maintenance ranging from one (1) to three (3) years is preferred, with a strong preference for experience in a casino setting.

ADDITIONAL REQUIREMENTS:

  • Must obtain and maintain all necessary licenses and certifications as mandated by Federal, State, and Virginia Lottery regulations.
  • Successful completion of a background check is required.
  • Must pass a drug screening.
  • Applicants must be at least twenty-one (21) years old.
  • Availability to work on holidays and weekends, as well as flexible shifts, is necessary.
  • Experience in launching new properties or outlets is highly preferred.

KNOWLEDGE AND SKILLS:

  • Ability to read and interpret safety regulations, maintenance instructions, and procedural manuals.
  • Skill in creating and interpreting documents such as schematics, blueprints, and construction drawings.
  • Proficient in writing routine reports and correspondence.
  • Effective communication skills for addressing large groups of guests or team members.

ABILITIES:

  • Flexibility to work varying shifts and schedules as needed.
  • Ability to communicate effectively with employees and guests at all levels.
  • Capability to train team members as required.
  • Maintain composure in a fast-paced, high-pressure environment.
  • Exhibit enthusiasm and professionalism while maintaining a polished appearance.
  • Proficient in using a variety of power tools, saws, drills, planers, air tools, and basic hand tools.
  • Ability to review and understand all necessary documentation.
  • Competence in reading blueprints.
  • Occasional work in elevated or precarious locations such as roofs or scaffolding may be required.
  • Respond to service calls efficiently.

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