Auto Service Advisor

3 weeks ago


East Saint Louis, Illinois, United States Clean and Lube Full time
Job Description

At Clean and Lube, we value our employees and strive to create a positive work environment. We offer fair pay, proper training, and opportunities for growth.

We are seeking an Auto Service Advisor to support our customers throughout their service visit. As the first point of contact, you will welcome customers, listen to their needs, and provide recommendations using our POS system.

Key Responsibilities:

  • Welcome customers and provide exceptional service
  • Consult with customers to understand their vehicle needs
  • Write repair orders, explain services, and obtain approval
  • Communicate with technicians and perform tasks to support the service
  • Confirm work completed and explain results of inspection
  • Closes the repair order and collect payment

Requirements:

  • Previous customer service experience preferred
  • Excellent verbal and written communication skills
  • Valid driver's license

We believe in listening to our customers and working hard to earn their trust. Our mission is to assist car owners in maintaining their vehicles inside and out by offering a selective range of products for oil change, light vehicle maintenance, and car wash, delivered by highly-trained staff with honest advice for the needs of each particular vehicle. We are committed to being a Quality Driven, Customer Focused, and Community Centered business.



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