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Automotive Service Manager

1 month ago

Saint Charles, Missouri, United States 5 Star Auto Plaza Full time
Job Title: Automotive Service Manager

5 Star Auto Plaza is seeking an experienced Automotive Service Manager to lead our service department. As a key member of our team, you will be responsible for managing a team of technicians, service advisors, and detailers to deliver exceptional customer service and drive business growth.

Key Responsibilities:
  • Manage a team of technicians, service advisors, and detailers to ensure efficient and effective service delivery.
  • Develop and implement department processes to maximize efficiency and productivity.
  • Work closely with other managers to achieve company goals and objectives.
  • Oversee the timely and efficient reconditioning of inventory vehicles.
  • Maintain accurate and up-to-date records of daily, monthly, and annual data.
  • Ensure timely and accurate repair and follow-up on customer vehicles.
  • Communicate effectively with technicians and advisors to ensure seamless service delivery.
  • Meet individual and departmental goals and objectives.
  • Ensure department equipment is maintained at an optimal level for daily use.
  • Recruit and hire technicians, advisors, and porters as needed.
Requirements:
  • 3+ years of experience in automotive service management.
  • Critical thinking and analytical skills.
  • Strong communication, customer service, leadership, and organizational skills.
  • A valid driver's license with a clean driving record.
What We Offer:
  • Competitive compensation based on experience and skills.
  • A comprehensive benefits package.
  • A dynamic and growth-oriented work environment.
  • Opportunities for professional development and advancement.