Service Advisor

4 weeks ago


St Louis, Missouri, United States Telle Tire and Auto Centers Full time

Are you a customer service enthusiast looking for a new challenge? Do you have experience in the automotive industry and enjoy working with people? Telle Tire & Auto Centers is seeking a Service Advisor to join our team.

Key Responsibilities:

  • Provide exceptional customer service and ensure customer satisfaction
  • Maximize efficiency, revenue, and productivity in the service department
  • Support the service department by managing the schedule and ordering parts
  • Collaborate with vendors, suppliers, and parts departments to ensure seamless operations
  • Review inspection reports from technicians and manage technician time effectively
  • Maintain a professional and reliable attitude, ensuring consistent communication with customers and associates

Requirements:

  • High school diploma or equivalent education
  • At least two years of customer service experience, preferably in the service advisor or writer role
  • Possess a valid state driver's license
  • Knowledge of automotive service, maintenance, and repairs, as well as MS Office products and mathematics
  • Skills and abilities include customer service and sales, effective communication, honesty, conflict resolution, leadership, and interpersonal skills

Why Telle Tire & Auto Centers?

  • Competitive compensation based on qualifications and experience
  • Weekends off and fun perks, including paid birthday off and milestone anniversary trips
  • Great benefits, including 401k with matching and maternity/paternity/adoption PTO

Telle Tire & Auto Centers is a leading provider of tire and auto services, with a passion for solving customer problems through attention to detail, collaboration, and integrity. We're committed to creating long-lasting relationships through personal service, quality products, and business.



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