Human Resources Generalist

4 days ago


Lexington, Kentucky, United States Compass Group USA Full time
Job Summary:

As a Human Resources Generalist at Compass Group USA, you will play a critical role in supporting the company's mission to deliver exceptional support services to the healthcare industry. This position requires a strong understanding of human resources principles and practices, as well as excellent communication and interpersonal skills.

Key Responsibilities:
  • Coordinate and conduct management training related to associate relations, recruitment, and diversity.
  • Investigate and advise management on appropriate resolutions to associate relations issues.
  • Coordinate and conduct exit interviews to determine reasons behind separations.
  • Make recommendations to reduce absenteeism and turnover.
  • Represent the organization at personnel-related hearings and investigations as needed.
  • Support internal customer surveys and associate satisfaction interpretation/feedback processes.
  • Attend operational meetings to increase HR visibility, conduct classroom training, provide assistance, and implement account HR initiatives.
  • Coordinate and conduct management training related to interviewing, selection, and hiring.
  • Assist managers in developing and implementing recruitment plans to increase qualified applicant flow.
  • Provide support and tools to unit management to build relations and make presentations at schools, organizations, community associates, and job fairs regarding the organization and opportunities.
  • Support SSC sector and provide direct assistance and support in critical markets.
  • Identify critical needs areas and take appropriate steps to rectify problems.
  • Coordinate and conduct new hire orientation and management training related to this area.
  • Conduct HR assessments.
  • Prepare and present HR-related topics at Field Operations Workshops for HR Training and Development.
  • Regularly conduct HR-related training (i.e., Sexual Harassment, Progressive Discipline, HR 101).
Preferred Qualifications:
  • Bachelor's degree (B.A.), Master's preferred.
  • Two to five years of multi-unit HR generalist and associate relations experience.
  • Experience in a high customer contact setting.
  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to work with mathematical concepts such as probability and statistical inference.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • SPHR/PHR Certification preferred.


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