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Guest Services Representative

2 months ago

Columbus, Ohio, United States Atrium Hospitality Full time

Company:
Atrium Hospitality.
Position:
Front Desk Agent.
Employment Type:
Full-time.

Overview:
At Atrium Hospitality, we are dedicated to fostering a collaborative environment where enthusiasm, dedication, and recognition drive exceptional service. Our goal is to ensure that every associate enjoys a fulfilling experience while contributing to our mission of excellence in hospitality.

Key Responsibilities:
1. Provide outstanding customer service to all guests, ensuring their needs are met with professionalism and care.
2. Manage front desk operations, including check-in and check-out processes, while maintaining accurate records.
3. Collaborate with team members to enhance guest satisfaction and address any concerns promptly.
4. Uphold the standards of cleanliness and organization in the front desk area.

Qualifications:
- Strong communication skills and a friendly demeanor.
- Ability to work effectively in a team-oriented environment.
- Previous experience in customer service or hospitality is preferred.

We invite you to explore a career with us, where your contributions are valued and recognized.