Guest Services Representative

1 week ago


Columbus, Ohio, United States Three Creeks Kitchen + Cocktails Full time
About Three Creeks Kitchen + Cocktails

We are a new local management-owned Casual Fine Dining restaurant, serving Chef-Inspired Local Favorites in the glass and on the plate. Our mission is to create an exceptional dining experience for our guests, and we're looking for a talented Host to join our team.

Job Summary

As a Host, you will be the first point of contact for our guests, responsible for making a great first impression and creating a memorable experience. You will manage seating arrangements, handle reservations, and ensure efficient service. If you have a passion for hospitality and a strong sense of teamwork, we want to hear from you

Responsibilities
  • Provide exceptional customer service, answering guest questions and addressing requests in a timely and professional manner.
  • Manage seating arrangements, ensuring efficient service and guest satisfaction.
  • Handle reservations, coordinating bookings to balance guest flow and maintain a seamless dining experience.
  • Collaborate with management and team members, offering help with tasks when needed and providing constructive suggestions for improvement.
  • Adhere to all safety, health, and sanitation regulations, reporting unsafe conditions and properly handling materials and equipment.
Benefits and Perks
  • Opportunities for career growth and role promotions prioritized for in-house employees.
  • Flexible scheduling, with closed 7 major holidays.
  • 25% dining discount off the entire menu.
  • Starting pay $13.00-$16.00/hour.
  • Certain associate meals.
Qualifications
  • Previous experience in food service, hospitality, or in the back of house.
  • Ability to work well in a fast-paced environment.
  • Excellent customer service and time management skills.
  • Ability to work well in a team environment, and shows an eagerness to perform.
  • Motivated to make an impact and personally contribute to the success of the restaurant.


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