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Patient Services Representative
2 months ago
As a Patient Services Representative with Ardent Health, you will play a vital role in delivering exceptional patient care and support in our Neurology department. This is a day shift, full-time opportunity in Tulsa, OK.
Our Commitment to Our PeopleWe believe that our people are our greatest asset, and we take care of them in every way possible. Our benefits package includes:
- Medical, vision, and dental health insurance
- Health savings account / flexible spending
- Competitive pay
- Paid time off
- 401k retirement plan with company match
- Employee assistance program
We are proud to be part of Utica Park Clinic, a multi-specialty medical group with over 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
ResponsibilitiesAs a Patient Services Representative, your key responsibilities will include:
- Welcome patients and visitors with courteous customer service
- Answer phone calls and schedule/cancel appointments
- Take accurate messages and direct calls to the appropriate staff members
- Review face sheets with patients and obtain signatures
- Maintain patient accounts and receive payments
- Complete same-day data entry and balance bank deposits
- Monitor and maintain waiting room and work areas
To be successful in this role, you will need:
- High School Diploma or GED
- Previous customer service experience
- Previous medical office experience