Patient Registration Coordinator

1 week ago


Grand Forks, North Dakota, United States Rural Psychiatry Associates Full time
Job Summary

Rural Psychiatry Associates is seeking a highly organized and detail-oriented Patient Registration Coordinator to join our team in Grand Forks. As a key member of our administrative staff, you will be responsible for ensuring seamless patient registration and scheduling processes.

Key Responsibilities
  • Utilize a multi-phone line system to answer incoming calls and direct calls to appropriate staff or department;
  • Make appointment reminder calls and reschedule appointments as needed;
  • Utilize internal email and voicemail to relay messages to appropriate staff;
  • Greet patients, visitors, vendors, and mail carriers in a prompt and friendly manner;
  • Inquire about customers' needs, provide information and guidance as needed, and direct concerns appropriately;
  • Distribute patient satisfaction surveys to patients;
  • Distribute employment applications to prospective applicants;
  • Schedule appointments for patients and vendors using AdvancedMD database;
  • Print daily schedules and fee sheets;
  • Create and revise print materials as needed;
  • Compose letters and emails from dictated messages as requested;
  • Complete mass mailings;
  • Prepare and distribute reports as requested;
  • Contact various vendors/merchants as requested for business needs;
  • Assist with the coordination of the clinic's provider schedule;
  • All other related duties as assigned.

The ideal candidate will be proficient in the use of computers and various office equipment. A high school diploma or equivalent is required.

Rural Psychiatry Associates provides mental health care to patients of all ages through hospitals, clinics, schools, and senior living facilities throughout North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska.



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