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Senior Business Execution Consultant

2 months ago

Des Moines, Iowa, United States WELLS FARGO BANK Full time
About this Role

Wells Fargo is seeking a highly skilled Strategic Business Operations Expert to join our Product Transformation Team. As a key member of our team, you will be responsible for designing and implementing effective content strategies that drive business results.

Key Responsibilities
  • Develop and Execute Customer Experience Solutions: Design and implement customer experience solutions that meet business objectives and drive customer engagement.
  • Lead Complex Content Design Projects: Lead moderate to complex content design projects, collaborating with cross-functional teams to deliver high-quality results.
  • Collaborate with Stakeholders: Interact with customer experience professionals to deploy interaction design strategies and resolve complex issues.
  • Analyze and Resolve Complex Issues: Review and analyze moderately complex content design business, operational, or technical challenges, and resolve them independently or with the support of the team.
  • Lead and Mentor Teams: May lead projects, teams, or serve as a mentor for lower-level staff, providing guidance and support to ensure team success.
  • Contribute to Strategic Initiatives: Collaborate with Content Design peers, colleagues, and mid-level managers to resolve issues and achieve goals, and contribute to large-scale strategic initiatives.
Requirements
  • Business Execution Experience: 4+ years of experience in Business Execution, Implementation, or Strategic Planning, or equivalent demonstrated through work experience, training, military experience, or education.
Preferred Qualifications
  • UX Writing Experience: 2+ years of experience in UX writing, developing and implementing content strategies that align with product and business objectives.
  • Content Strategy Experience: 2+ years of experience working collaboratively with UX/UI designers, developers, and stakeholders to create engaging user experiences.
  • Design Tools Experience: Familiarity with design tools such as Figma, InVision, or Adobe XD, and experience creating and maintaining copy decks.
  • Content Management Systems: Familiarity with Content Management Systems and ability to work effectively in a team environment.
Work Environment

This position offers a hybrid work schedule, allowing you to balance work and personal life while contributing to the success of our team.